The UPS Store

Reviews

• AB

  Andrea B

  Apr 15, 2026
  5.0
  Very Fast and professional… Was greeted while entering and helped with great communication .
• JB

  Janice Brumbaugh

  Apr 9, 2026
  5.0
  London is the kindest person ever to work there ! This location needed him.
• KR

  Ken Rosete

  Mar 29, 2026
  5.0
  I’ve always been hesitant about ordering clothing online without first trying them on. The UPS store has made my return process almost hassle free. I am much more likely to also purchase other items that would save me time from driving in traffic. However, I’m less likely to purchase items that require payment to return.
• NN

  Nikolas, Nikolai Nikolov

  Mar 28, 2026
  5.0
  We had the pleasure of being assisted by Mr. London Douglas at the UPS location, 12335 Kingsride Ln, Houston, TX 77024, and I must say his service was exceptional. From start to finish, Mr. Douglas demonstrated remarkable professionalism, patience, and deep knowledge of UPS services. He really cares for this store customers. He went above and beyond to ensure that our notary needs were fully understood and executed accurately. His attention to detail, friendly demeanor, and proactive problem-solving made the entire process smooth and stress-free. We truly appreciate his dedication to providing high-quality service and would highly recommend seeking his assistance for any notary or logistical needs. Thank you, Mr. Douglas, for making this experience seamless and valuable for our company Horizon Offshore Services.
• HG

  Hermenegildo Luis Gasparotto

  Mar 27, 2026
  2.0
  I went to the store to print some passport forms from a USB drive. Since their printer didn't have a USB port, I had to hand the drive to an employee to print on a computer in an office at the back of the store. The employee took the drive and, after 5 minutes, nothing. I went to check what was happening and discovered that the employee didn't know how to do it. I was going to help, but they told me I couldn't go into that area. I wasn't happy with the situation and asked for my drive back. Before leaving, I told everyone in the store: if you don't know how to do something, ask for help. It was a waste of time for both sides. I went to Office Depot nearby and printed the documents there.

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