The UPS Store

Reviews

• SC

  Sandy Carouth

  3 days ago
  5.0
  The UPS employee at 9476 Hwy 6 South, store #7044, made me feel at home, greeting me with a smile when I entered the store on a rainy day! He processed my Amazon return and also took care of the package I had to ship to my sister. He was very friendly and personable! And on my way out the door, he wished me a great day!
• JJ

  Jilvani

  5 days ago
  5.0
  Excellent customer service. I would recommend this business and location. I’ve been a customer for over 4 years.
• FH

  Fonie Hell-per

  5 days ago
  5.0
  very easy and efficient printing services when you need it in a flash!
• AP

  Addie Perkins

  Apr 10, 2026
  1.0
  I had a issue with my package , the package was for my mother funeral that was sent 1 week prior to her funeral, I paid for 3 day guarantee. Which they don’t stand behind anything. That package arrived at my mother funeral. When come back to request a refund on a service that was paid for is ridiculous. It has been over 12 weeks and I still don’t have a the refund and so I get an email from the manager saying that I will get 77.64 refund. So I get to the store to get the refund and was told that I can’t get the refund because the manger is not there. After they get the manger on the phone he told them that it was 65.00 that needs to be refund. So the amount of money that to send was 104.03 and to get refund 77.64 . They the person that is handling this give me a check for 65.00. Life lesson learned is never use UPS to handle any important business
• BB

  Brit

  Mar 24, 2026
  1.0
  I visited this store today to drop off a return. I already had a prepaid QR code for UPS to ship my item. When I arrived, I was informed that I needed to package the return. That was fine—I purchased an envelope they had available for $4.99 and got back in line. At the counter, the sales associate was assisting another customer with printing documents. While still helping that customer, he proceeded to check me out at the same time. As a result, I was incorrectly charged for both my envelope and that customer’s printing services. When I brought this to management’s attention, I was told the associate did nothing wrong and that the additional charges were for “Computer Use 1–15 min” and “8.5x14 Copies” related to printing my label. However, this is incorrect—I already had a prepaid QR code for my return, so no printing service should have been necessary or charged. I was wrongfully charged $3.74. Rather than acknowledging the mistake, the staff denied any fault. I have my receipt and proof of the prepaid QR code.

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