Brand Certified
United States Postal Service
2.2(382 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
17119 Red Oak Dr, Houston, TX
77090, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 17119 Red Oak Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
382 reviews
5 stars
99
4 stars
11
3 stars3
2 stars
18
1 star
251
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted unprofessional and rude behavior from staff, with many customers expressing dissatisfaction with the service they received.
Delivery Issues
Customers frequently reported problems with package deliveries, including lost mail, incorrect deliveries, and failure to attempt delivery.
Inconsistency
There were complaints about inconsistent service, including conflicting information regarding passport walk-ins and delivery policies.
Positive Experiences
Despite the negative feedback, some customers noted positive interactions with specific staff members who provided helpful and friendly service.
- DSDavid SteadmanFeb 18, 20261.0Dear Station Manager, I am submitting this urgent escalation regarding USPS’s continued failure to deliver my mail following my Change of Address request. I have contacted the post office multiple times and have been told that USPS “does not know where my mail is” because “there are many carriers.” This response is unacceptable and indicates a failure to follow required USPS procedures. USPS is obligated to: • Verify the AMS (Address Management System) status of my address • Check the carrier case for my route to determine whether mail is being held • Ensure that my address is deliverable and that the CBU/superbox lock is functional and accessible • Provide alternate maintenance personnel if the assigned technician is unavailable At this time, none of these steps appear to have been completed, and my mail remains undelivered. I have been further informed that the individual responsible for changing the CBU lock is unavailable for four weeks. A single employee’s absence cannot justify a month‑long interruption of mail delivery. I am requesting immediate action: 1. Locate all mail currently held for my address and release it for pickup or delivery. 2. Verify and correct the AMS status of my address. 3. Assign alternate maintenance personnel to replace the CBU lock without delay. 4. Provide written confirmation of the steps taken and the date normal delivery will resume. If this matter is not resolved promptly, I will escalate to USPS Consumer Affairs and the USPS Office of Inspector General, as this situation represents a failure to provide required delivery services. Thank you for your immediate attention. Sincerely, Dave Steadman
- CAClaudia AmayaFeb 6, 20261.0Terrible service. They need a customer service training course.
- JCJessica CanizalezFeb 6, 20261.0This place is unprofessional and return all packages for no reason. This place will lose business I will now go to FedEx or UPS for all my business needs. If I could put a negative I would it deserves no stars.
- CCChaseFeb 2, 20261.0They are constantly failing to pickup my packages and never pick up the phone.
- NZNikoletta ZukowskaDec 16, 20251.0Genuinely never had a worse experience at the post office (which is really saying something, if you know USPS). I needed fingerprinting for my business and Phyllis outright refused to do it, made something up about it not being available until 10am when her colleague arrived, mocked us when we pointed out that that’s not what their website says, and generally had the most unpleasant attitude I’ve encountered in a very long time. With people like that working there, it’s no wonder they have a 2-star rating (and thus, have to badger their other patrons to complete their customer service survey). Shout out to Cory for trying his very best to make up for her nastiness. In the end, the fingerprints were still taken incorrectly, meaning I had to apply twice & yes, be charged twice. Unprofessionalism & incompetence through & through. Do yourself a favor & pick another post office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 17119 Red Oak Dr?
You can send mail and ship packages, buy money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment through the online scheduler, although limited walk-in hours may be available at select locations.
What are the opening hours of the United States Postal Service at 17119 Red Oak Dr?
Monday to Friday from 7:30 AM to 6:00 PM and Saturday from 9:00 AM to 12:00 PM. The Post Office is closed on Sundays.
How can I get a PO Box at this location?
You can apply online or in person with two valid forms of ID and a completed application. Online reservation is available at the USPS website.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes located in the lobby; however, access hours may vary, so it's best to check with this local office.
Is the United States Postal Service near any travel services that could help plan my trip?
Yes, OnePulse Travel is nearby, offering travel services that may help you with your travel planning before or after visiting the Post Office.
Are there other postal or shipping services close to this USPS location?
Yes, the Westfield Post Office and another US Post Office are nearby, providing alternative locations for postal and freight services.
Are there healthcare facilities near the United States Postal Service at 17119 Red Oak Dr?
Yes, nearby medical centers and specialists include Red Oak Psychiatry Associates, Lone Star Medical Management, and Texas Children's Pediatrics, which you might visit before or after your postal errands.
Brand Certified Facts from United States Postal Service
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