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Visit your local Post Office™ at 17119 Red Oak Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted unprofessional and rude behavior from staff, with many customers expressing frustration over poor service and lack of assistance.
Inconsistency
Customers reported inconsistent service experiences, with some praising individual employees while others described overall incompetence and lack of communication.
Delivery Issues
Multiple complaints were made regarding lost packages, incorrect deliveries, and failure to attempt delivery, leading to significant customer dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers noted positive interactions with specific employees who provided helpful and friendly service.
ST
Sade T
Dec 26, 2025
1.0
Unprofessional people here. Terrible service.
NZ
Nikoletta Zukowska
Dec 16, 2025
1.0
Genuinely never had a worse experience at the post office (which is really saying something, if you know USPS). I needed fingerprinting for my business and Phyllis outright refused to do it, made something up about it not being available until 10am when her colleague arrived, mocked us when we pointed out that that’s not what their website says, and generally had the most unpleasant attitude I’ve encountered in a very long time. With people like that working there, it’s no wonder they have a 2-star rating (and thus, have to badger their other patrons to complete their customer service survey). Shout out to Cory for trying his very best to make up for her nastiness. In the end, the fingerprints were still taken incorrectly, meaning I had to apply twice & yes, be charged twice. Unprofessionalism & incompetence through & through. Do yourself a favor & pick another post office.
DB
danny sofia benavides
Dec 15, 2025
1.0
Hoy fui a sacar el pasaporte de mi bebé,saque la cita y no me atendieron porque no hablaba ingles pesimo servicio senti que no nos quisieron atender.
Mal servicio
KA
Karina Alcocer
Dec 12, 2025
1.0
The worst place l send normally in this location but they lost my parcel and l was just asking because shows like they delivered l don’t know where they did but l was just trying to see where they delivered because was a wrong place and the lady was really rude lm the person that lost her parcel and money and didn’t have any response and l was no mad l was asking but this lady was so mad l will not send anything at this place
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 17119 Red Oak Dr?
You can send mail and ship packages, buy money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment through the online scheduler, although limited walk-in hours may be available at select locations.
What are the opening hours of the United States Postal Service at 17119 Red Oak Dr?
Monday to Friday from 7:30 AM to 6:00 PM and Saturday from 9:00 AM to 12:00 PM. The Post Office is closed on Sundays.
How can I get a PO Box at this location?
You can apply online or in person with two valid forms of ID and a completed application. Online reservation is available at the USPS website.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes located in the lobby; however, access hours may vary, so it's best to check with this local office.
Is the United States Postal Service near any travel services that could help plan my trip?
Yes, OnePulse Travel is nearby, offering travel services that may help you with your travel planning before or after visiting the Post Office.
Are there other postal or shipping services close to this USPS location?
Yes, the Westfield Post Office and another US Post Office are nearby, providing alternative locations for postal and freight services.
Are there healthcare facilities near the United States Postal Service at 17119 Red Oak Dr?
Yes, nearby medical centers and specialists include Red Oak Psychiatry Associates, Lone Star Medical Management, and Texas Children's Pediatrics, which you might visit before or after your postal errands.