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United States Postal Service

1.9
(370 reviews)

Business Details

1530 Greensmark Dr, Houston, TX
77067, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1530 Greensmark Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1530 Greensmark Dr, Houston, TX
77067, United States

Hours

Reviews

1.9
370 reviews
5 stars
69
4 stars
12
3 stars
12
2 stars
13
1 star
264

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.

Staffing Issues

Customers frequently noted that the location is severely understaffed, leading to long wait times and inadequate service.

Delivery Problems

Several reviews mentioned lost packages and unreliable delivery, with complaints about mail not being delivered on time or at all.

Mixed Experiences

While many customers reported negative experiences, a few mentioned friendly and helpful staff, indicating inconsistency in service quality.
  • JM
    Julea Mitchell
    1 day ago
    1.0
    Debit cards that don't make it to me, Christmas package opened with one item missing...... PO Box fees for that type of 'service', not worth it....discontinuing my rental...
  • SG
    Shane Guthrie
    Jan 29, 2026
    1.0
    Severely understaffed.
  • AM
    Adriana Martinez
    Jan 28, 2026
    1.0
    Rude!!! All cashiers very very rude, will never use this branch ever again. Its ridiculous how a Government establishment has these kinds of people working for them! They're an Embarrassment
  • BB
    Bri
    Jan 7, 2026
    3.0
    I rarely ever have a good experience at this office, and it's always the same group of employees that have a nasty attitude and act dead inside. They have a couple of great customer service employees. Idk, I just think that if you dislike your job that much you should go somewhere else so the customers can be happier & better off without you. I go to other locations and their ppl smile, greet, offer to help, etc. That should be your standard. Not the chip-on-the-shoulder, dead-eye attitude. I'd give them a 1-star, but the mailmen are usually good so that's why they get a 3-star
  • CS
    Cynthia Schofield
    Jan 5, 2026
    5.0
    always a line but fast employees

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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