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Brand Certified

United States Postal Service

2.3
(319 reviews)

Business Details

16015 Cairnway Dr, Houston, TX
77084, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 16015 Cairnway Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
16015 Cairnway Dr, Houston, TX
77084, United States

Hours

Reviews

2.3
319 reviews
5 stars
84
4 stars
13
3 stars
8
2 stars
12
1 star
202

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some employees praised for their helpfulness while others are described as rude and unprofessional.

Delivery Issues

Numerous complaints about lost packages, misdelivered mail, and poor delivery service were reported, indicating a significant problem with reliability.

Efficiency

Some customers experienced fast service and minimal wait times, while others reported long lines and delays.

Staff Competence

There are concerns about the competence of some staff members, with reports of incorrect information being given and a lack of assistance in resolving issues.
  • BM
    Burhanuddin Mandvi
    Feb 10, 2026
    1.0
    Worst experience ever never using this post office
  • BA
    Burhanuddin Abbas
    Feb 10, 2026
    1.0
    Worst people they don’t know how to talk and they are workers but they don’t work they just sit and play games on their phones
  • BA
    Burhanuddin Abbas
    Feb 10, 2026
    1.0
    Worst post office ever the worker don’t have no respect for someone and even I called them to deliver my package but the didn’t
  • MA
    maria abbas
    Feb 10, 2026
    1.0
    Worst service all the workers are really rude and don’t do their job properly.
  • AH
    Abbas Hussain
    Feb 10, 2026
    1.0
    I am suppose to get my package yesterday and they never send the package to me.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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