Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 16015 Cairnway Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed, with some employees praised for their helpfulness while others are described as rude and unprofessional.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of delivery services.
Efficiency
Some customers reported quick service and efficient handling of tasks, particularly for passport applications, while others experienced long wait times and poor service.
Staff Behavior
Several reviews highlight negative interactions with staff, including rudeness and lack of assistance, contributing to a poor customer experience.
NK
Natalie Kawaja
Dec 23, 2025
1.0
I’d give it ZERO stars if I could. Lost a VERY important piece of mail and after SEVERAL attempts of physically going over there and them saying they would call whether or not it was found….. I got NOTHING!!!!
Screw this post office!!!!
HD
Henrry Dominguez
Dec 22, 2025
5.0
Fast, friendly
JD
Jorge Deltoro
Dec 15, 2025
5.0
Fast. Great customer service. Unbeatable prices. Clean. Organized.
JS
Jade Stone
Dec 11, 2025
1.0
Idk about the staff inside the building, whoever delivers in the bearcreek neighborhood right behind the post office needs to be fired. It amazes me that you’ll drop off mail but won’t deliver our packages like you’re supposed to! Please do your job and stop marking packages as vacant unit or undeliverable when you have a clear clean path to deliver. Just sad!
EP
Ernesto Padilla
Dec 10, 2025
5.0
Excellent service and attention from Melanie, I was in line and very kindly asked if everything was fine and helped me with the label on my package.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service located at 16015 Cairnway Dr?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos with an appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available.
What are the operating hours of this USPS location?
Monday to Friday 7:30 AM to 5:00 PM, Saturday 7:30 AM to 12:00 PM, and closed on Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application.
Is there after-hours access to PO Boxes at this USPS?
Most locations offer 24/7 lobby access to PO Boxes, but hours may vary; please check with this location.
What nearby places can I visit around this USPS location?
Nearby you can find Four2Nine Boutique for clothing, Dr. Applegate Houston Chiropractor for health services, and The River of Life Church for community activities.
Are there other postal or passport services close to this USPS?
Yes, Postal oficina CORREO nearby also provides post office and passport/visa services.
How can local financial services assist me near the USPS?
Nearby Edward Jones Financial Advisors and Access Financial Services offer financial and accounting services that might be useful for your needs.
Where can I find shipment or packaging related contractors near the USPS?
Gray Horse Paving and White Oak Drone offer contractor and construction-related professional services close to the USPS.