Brand Certified
United States Postal Service
1.9(252 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1900 W Gray St, Houston, TX
77019, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1900 W Gray St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
252 reviews
5 stars
43
4 stars
13
3 stars
8
2 stars
12
1 star
176
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted the staff's rudeness and unprofessional behavior, with many customers expressing frustration over their lack of willingness to assist.
Service Efficiency
Customers frequently reported long wait times and inadequate staffing, often with only one employee available during peak hours, leading to poor service experiences.
Operational Issues
The location has been criticized for being closed during posted business hours and for malfunctioning self-service kiosks, causing further inconvenience for customers.
Package Handling
Several reviews mentioned issues with lost or mishandled packages, raising concerns about the reliability of the service at this location.
- JSjonerick sFeb 18, 20261.0Wednesday 4:22pm. Not a holiday. The door is locked into the package drop off area. The Post Office closes at 5:00pm, not 4:22. What is going on???? 2/18/2026
- LELexxus EstradaFeb 18, 20261.0No one works there apparently, I went 2 separate times during the week and at 2 different times way before 5pm
- HTHelen TejadaFeb 6, 20261.0It is 2:48pm on Friday and this post office is yet again closed during business hours. This is the third time this has happened in a span of 3 months. These employees are taking the day off and continue to get away with it.
- ASAnna SFeb 5, 20261.0The staff are incredibly rude at this post office and refuse to do their job!! Go to literally any other office except for this one! I walk in with my daughter and ask to scan a package with a receipt (theres no line) and the clerk refused and directed me to a machine to drop off the package. I said I would prefer for her to just scan it in for us. She absolutely refused and says she “shutting it down” - I asked her what does that mean? Its 2:45 pm and the front door says the office closes at 5 pm. The manager walks in and says they have been working a long day and arent going to do any more work today, because they are both tired and told us to go elsewhere. Im actually shocked at how these people can be incredibly rude, unprofessional and refusing work and still getting paid by USPS without any repercussions. Just in comparison, 2 days ago i went to a different USPS and requested the same thing (scan package with a receipt) and i did not get any of this behavior
- JAJ AJan 28, 20261.0How this place has two whole stars is beyond me. This location needs to be investigated. Multiple times I come and its mysteriously closed during business hours. Once from a "system malfunction" and another was just closed. The package drop-off doesn't work most of the time. The staff? Lordy lord. If you can go somewhere else, do so. The one by the old Freebirds is good.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What are the main services offered at the United States Postal Service at 1900 W Gray St?
This Post Office provides mailing and shipping services, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services at this location?
Appointments are required for most passport services, including photos, though limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 1900 W Gray St?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I get a PO Box at this Post Office and what are the costs?
You can apply for a PO Box online or in person, and prices vary by location. Check availability and pricing online with your ZIP Code.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with the 1900 W Gray St Post Office for specifics.
What nearby post office can I visit if I need alternative services close to 1900 W Gray St?
Post Office River Oaks Station and another USPS location named US Post Office are nearby for your mailing and shipping needs.
Are there any nearby restaurants where I can eat before or after visiting the Post Office?
Yes, you can visit Cafe Ginger or Beet Box Blend Bar nearby for Asian cuisine, cocktails, or health-conscious meals.
Where can I find tech support or computer repair near the Post Office?
Houston PC Services and OfficeMax Tech are nearby locations offering IT support and computer repair services.
Is there a place to relax or get a spa treatment near the Post Office at 1900 W Gray St?
Massage Envy - River Oaks is a nearby spa where you can get a massage and unwind before or after your Post Office visit.
Brand Certified Facts from United States Postal Service
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