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Brand Certified

United States Postal Service

1.8
(369 reviews)

Business Details

14403 Walters Rd, Houston, TX
77014, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 14403 Walters Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14403 Walters Rd, Houston, TX
77014, United States

Hours

Reviews

1.8
369 reviews
5 stars
58
4 stars
11
3 stars
12
2 stars
6
1 star
282

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times and slow service, often with only one employee available to assist a long line of customers.

Customer Service

Many reviews highlighted poor customer service, including rude staff and a lack of assistance, leading to frustration among customers.

Package Issues

Numerous complaints were made about lost or misdelivered packages, with customers expressing concerns about potential theft and inadequate handling of their mail.

Operational Efficiency

The location was criticized for its operational inefficiencies, including broken equipment and unresponsive staff, contributing to a negative customer experience.
  • CC
    Chip Chop
    Feb 17, 2026
    1.0
    No one cares. Package drop off has been blocked off for a year. God help you if there is a line. Line could be wrapped around the building and the one lady helping people will still move like she made of molasses. Don’t worry though you can hear the party that they have going on in the back. All those employees but only one in the front. Make it make sense
  • JL
    John Lee
    Feb 12, 2026
    1.0
    Prepare to wait in long lines that don't move. Incompetence is dripping from the ceiling and the walls. Sweat shop. USPS should be ashamed.
  • GJ
    Ghost J
    Jan 20, 2026
    1.0
    Wish I could give 0 stars. This place is horrible!!!
  • HH
    hectormiguel05
    Dec 26, 2025
    1.0
    Drop off collection bin is closed. So if you have prepaid packages, don't even bother. You will be waiting in line for a while.
  • JF
    Jorge Futbol
    Dec 12, 2025
    1.0
    Pesimo servicio, soy un venderdor de la plataorma de Ebay y mi cliente pidio una camisas que la hicieron held en el postal office y cuando llame me dijeron que no podian dar explicacion pero que la fuera a recoger en el postal office y cuando mi cliente llego a recogerlo ya lo habian mandado a su casa. Es increible que no tengan ni la minima desencia de avisar lo que esta pasando con su paquete , ojala cambien de personal pronto por que al parecer no soy el unico que le ha pasado. Si les pudiera poner 0 se los pongo

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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