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Visit your local Post Office™ at 14403 Walters Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers consistently reported extremely slow service, with long wait times for both package pickup and general inquiries.
Customer Service
Many reviews highlighted poor customer service, including rude staff and lack of assistance, leading to frustration among patrons.
Package Issues
Numerous complaints were made regarding lost or misdelivered packages, with customers expressing concerns about potential theft and inefficiency.
Staffing Problems
The location suffers from inadequate staffing, often resulting in only one employee available to handle a long line of customers.
Management Concerns
Reviews indicated a need for better management and operational oversight, as many customers felt their issues were not being addressed effectively.
KC
keisha clay
1 day ago
1.0
NEVER ANSWERS THE SIDE WINDOW DOOR. 13 PPL IN LINE AND NEVER ANSWERS. FILING COMPLAINT
RG
Robert Gonzalez
3 days ago
1.0
Absolutely terrible location!!!! These people do not care about the people who pay their salaries. Worst location!!! Sign says 6:30am open and they didn’t come to the window until9:30am. 3 hours waiting
HN
Han Nguyen
3 days ago
1.0
Update self service kisok
CC
Caitlyn
Nov 14, 2025
5.0
I won’t in validate anyone else experience but I had a great time for what it was. There was a bit of a wait but where isn’t there a wait? lol Ms.Mayes was kind, funny and helpful . I had no issues get my passport things done! God bless !
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 14403 Walters Rd?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a first-time U.S. passport at this location?
Yes, thousands of Post Offices, including this one, accept first-time passport applications for the U.S. Department of State. You should complete and print your passport application form before applying.
Do I need an appointment to use passport services here?
Most locations with passport services have set hours and require scheduling an appointment through the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 8:30 AM to 6:00 PM and is closed on Saturdays and Sundays.
Can I rent a PO Box online and access it after hours?
Yes, you can reserve a PO Box online and most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office.
How much does a passport photo cost at this location?
The current fee for a passport photo at USPS is $15. Please schedule an appointment to get your photo taken.
If I need to visit the Post Office, what nearby places can I explore before or after my visit?
Nearby you can explore the United States Postal Service at another location or visit Fetch! Pet Care of Champions Forest & Spring, a pet store and service that might interest pet owners.
Are there nearby transportation services that can help me get to the United States Postal Service?
Yes, Exejets Worldwide Aviation is a nearby transportation service that could assist with travel arrangements to this Post Office location.
What professional services are available near this Post Office?
Nearby professional services include Independent AV and Video for video production, Reverse Mortgage Solutions for financial services, and Law Thompson for legal services.
How can I schedule passport service appointments online?
You can schedule passport service appointments using the USPS online scheduler available at https://tools.usps.com/rcas.htm?utm_source=yext&utm_medium=search&utm_campaign=rcas_desc.