Brand Certified
United States Postal Service
2.0(214 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1319 Richmond Ave, Houston, TX
77006, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1319 Richmond Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
214 reviews
5 stars
42
4 stars
11
3 stars
6
2 stars
9
1 star
146
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted the rudeness and unprofessional behavior of staff members, particularly a bald man with glasses who received consistent negative feedback.
Service Issues
Customers reported significant delays and poor service regarding passport appointments, with many stating that appointments were not honored or staff were unavailable.
Customer Support
Several customers expressed frustration over the lack of assistance and support from employees, with many feeling dismissed or treated poorly when seeking help.
Mixed Experiences
While many reviews were negative, a few customers did report positive interactions with specific staff members, indicating that experiences can vary significantly.
- JLJiaxuan LiFeb 20, 20261.0Rude staff
- KMK MFeb 8, 20261.0I arrived before posted closing time on January 28th, 2026to find the employees decided they wanted to go home early that day. I had to wait >30 minutes to use the 1 self-serf kiosk to send a $7 certified letter 30 miles to Katy. It is now. February 6, 2026 and I could have walked the letter to Katy and faster than this! There's no human support to be found calling the USPS numbers, you get the automated system that wants you online, which locks up and fails. Do better USPS!
- CRChristiano RingheimJan 24, 20261.0The employees and the manager are incredibly discriminatory. It seems they have forgotten that their own ancestors lived through times of segregation; now, they are treating other minorities the same way. On multiple occasions, I have witnessed them laughing, making racist comments about other races, and treating customers poorly. It is disheartening to live in a time where those whose families were once victims of discrimination are now the ones inflicting it on others. Is this the country we want for our children’s future? I will continue to file complaints because this behavior must stop. This is not a private company—this is the Post Office!"
- HSHeidi SuprunJan 23, 20261.0Horrible! I brought a bunch of packages in for postage. They told me that they did not have enough staff to accommodate my request and refused to help me. Unreal!
- KNKristin NogueraDec 31, 20251.0So rude. Very unhelpful. Do they care at all about their reviews? I will be calling the main office to complain. They treat you like you’re dumb and won’t even give you a piece of tape if you need it. I did not need one but before today I did and they turned me away. I have never been to a PO where they would not do that for you. Today; the man working treated me like I was absolutely stupid and wasting his time bc I was not going fast enough and did not know he was holding up the scanner for my QR code and barked at me.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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