Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 10910 S Gessner Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
166 reviews
5 stars
56
4 stars
6
3 stars
9
2 stars
10
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive.
Operational Issues
Customers frequently reported inconsistent hours, with the post office closing early or not opening on time, causing significant inconvenience.
Delivery Problems
Many customers experienced issues with package deliveries, including misdirected mail and packages marked as delivered but not received.
Staff Efficiency
While some customers noted efficient service from specific employees, overall, there were complaints about slow service and long wait times.
Facility Conditions
The physical condition of the location received mixed feedback, with some noting cleanliness and convenience, while others pointed out issues like a messy entrance.
- JCJesus Cabera5 days ago1.0Terrible staff and management. They close the post office at whatever time they want and blame it on the "system". Drivers dispatched from this office are never on time and don't follow shipping instructions like a signature required. Do yourself a favor and drive to a different location is you HAVE to use USPS. I now use FedEx if possible as their pick up and drop offs have never been an issue. This place is so horrible it should be a crime.
- ESEndrit SylejmaniNov 14, 20251.0Prority express simply doesnt work - dont waste your money on it.
- JFJounette FlowersNov 8, 20251.0This is the worst office I have been too! Dishonest and rude! I can't believe this is the individuals that gets hired. You not even putting in more work then the carriers and they are more respectful and polite! This is a disgrace to tax payers, that have to deal with unprofessionalism from individuals that rather not be at work. Or just unsatisfied of the job and work duties. CUSTOMER SERVICE! There are tax payers that work in customer service or has previously worked in customer service that will agree (as I have seen in my most recent visit). This needs to be addressed. I know a lot of other that would love their job and perform 10x better!
- NJNickolas JNov 7, 20251.0worst post office in the city they just play guessing games and also have zero patience as they try to make you look stupid . wish they hire a complete new staff and manager.
- MHMagaly HernandezOct 30, 20251.0Dear UPS Management, I am writing to formally complain about the poor service provided at the UPS office located in the 77071 area. This location has been closed for over a week, which has caused significant inconvenience to customers who rely on your services for timely shipments. Additionally, the staff at this location have demonstrated very poor customer service. They treat customers with a lack of respect and professionalism, making the experience extremely unpleasant. I request that UPS take immediate action to address these issues — including investigating the ongoing closure and ensuring that employees at this branch receive proper training in customer service and professionalism. I expect a prompt response and a clear explanation of the steps UPS will take to resolve these problems. I’m very disappointed with this USPS location. I sent out several packages with candles from here, and they were returned to me 15 days later, completely damaged and broken. Another package that was delivered to a customer arrived with all the candles shattered because of the poor handling. The service at this office is terrible — the employees are extremely rude and unprofessional, especially the woman who works at the counter. She is always bitter, disrespectful, and treats customers very badly. I do not recommend this USPS location at all. They need to improve their customer service and take better care of the packages people tru
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 10910 S Gessner Rd?
At this USPS location, you can send mail and packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport and take passport photos at this location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need to schedule an appointment for passport services at this Post Office?
Most passport services require an appointment through the USPS online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 10910 S Gessner Rd?
The Post Office is open Monday to Friday from 7:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I rent a PO Box online for this USPS location?
Yes, you can search and reserve PO Boxes online. After reserving, you will complete your setup in person at this location.
Is there after-hours access to PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access times may vary. Check with the local office for exact hours.
Where is the closest African restaurant near this USPS location?
The Signature Restaurant and The signature Restaurant, both African restaurants, are nearby and are great for dining before or after your visit to the Post Office.
Are there any childcare or preschool facilities near the USPS at 10910 S Gessner Rd?
Yes, Gessner Kiddie Kollege and Tiny Blessings Academy, both childcare and preschool facilities, are close to this USPS location, which can be convenient for parents visiting the Post Office.
Which grocery stores are located near this Post Office?
Nearby grocery options include Bodija African Food Market & Halal Meat, Texas African Grocery Store, Makola Imports - African Foods, and Lucky Food Store.
Is there any nearby automotive service close to USPS at 10910 S Gessner Rd?
Yes, Collision Auto Repair, Westbrae Car wash, and Motors on Wheels (an auto parts and used car dealer) are all nearby automotive-related services.