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Brand Certified

United States Postal Service

2.7
(175 reviews)

Business Details

10910 S Gessner Rd, Houston, TX
77071, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10910 S Gessner Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10910 S Gessner Rd, Houston, TX
77071, United States

Hours

Reviews

2.7
175 reviews
5 stars
62
4 stars
7
3 stars
9
2 stars
10
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of employees closing early and being dismissive.

Service Efficiency

Customers noted slow service and long wait times, often with only one employee available to assist a large number of customers.

Location Issues

The post office frequently closes earlier than advertised and has inconsistent hours, causing frustration among customers.

Positive Experiences

Despite the negative feedback, some customers highlighted positive interactions with specific employees who provided helpful and friendly service.
  • MA
    Margarita Almaguer
    Feb 26, 2026
    1.0
    My experience today was horrible; I was treated very badly by the worker who refused to serve my friend and me because we don't speak English well.
  • DH
    Della Houston
    Feb 22, 2026
    4.0
    It's the post office...what can I say. The cashier was nice and smiled and was friendly.Prices for everything has gone up.
  • AP
    Ariana Peppers
    Feb 12, 2026
    5.0
    Has place to do self drop off for both letters and packages after hours. You can scan your packages too.
  • PR
    Patrick Rockey
    Feb 7, 2026
    5.0
    I'm not sure which post office near me that has a package for me or whichever
  • AR
    A.A. Rivera
    Jan 22, 2026
    1.0
    No star! Customer service guy in there sucks (smh) I will pray that I do not have anything to bring back to this USPS location. Common guy... Have better attitude. I’ve seen him so rude yesterday to others, myself as well. Geez. I had to come back today and I regret it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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