Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 11805 Chimney Rock Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
221 reviews
5 stars
38
4 stars
14
3 stars
10
2 stars
8
1 star
151
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and undervalued.
Delivery Issues
Frequent complaints about lost or misdelivered packages, with customers reporting ongoing problems with mail delivery accuracy.
Efficiency
Customers noted extremely slow service, long wait times, and inadequate staffing, leading to frustration and dissatisfaction.
Cleanliness and Maintenance
The facility was described as poorly maintained, with issues such as broken kiosks and lack of supplies reported by multiple customers.
Positive Experiences
A few customers shared positive interactions with specific staff members, indicating that there are instances of good service amidst the overall negative feedback.
- HQHunter quOct 31, 20251.0I have so many package , they refuse my package , i get pick up first they do not pick up , i drop here, they do not want it ask me to drop on sam houston collect center? 77035 my package was same they do not want recive.？？？what the point?
- AAAlexandraOct 20, 20255.0Quick, friendly and efficient service!
- CKCarmen KeithOct 13, 20251.0Horrific customer service. Lazy. Waste of our tax dollars
- RRrosalind rashadSep 20, 20251.0worst post office in houston . the whole staff from the mail carriers, office workers, and the MAINTAINANCE person need to be investigated or FIRED! the mail carrier is careless with packages and doesn't care where he puts them and they drag their feet on trying to help you relocate it. my package has been missing since tuesday and it's saturday and i've heard NOTHING from anyone!
- TWtyjanea whiteSep 17, 20251.0They don’t answer the phone and they are definitely rude.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 11805 Chimney Rock Rd?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Please complete and print your application before applying.
Do I need an appointment for passport services at this location?
Most Post Offices require scheduling an appointment for passport services using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this USPS location?
The USPS at 11805 Chimney Rock Rd is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person at the Post Office. Bring two valid IDs and a completed application for in-person setup. Start online at the USPS PO Boxes webpage.
What is the cost of getting a small PO Box here?
PO Box prices vary by location. You can check the exact pricing for this area by visiting the USPS PO Boxes website and entering the ZIP Code 77035.
Are I able to access my PO Box in the lobby after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary. It's best to check with this local Post Office for specific access times.
What nearby places can I visit when going to the United States Postal Service at 11805 Chimney Rock Rd?
Nearby you can visit Jordyn’s Suits & Jordyn S Galore boutique, Chimney Rock Park for outdoor recreation, and Westbury High School.
How can nearby places like Corner Stop or Paks Food Store benefit me during my visit to USPS?
These convenience stores and gas stations are close by, making it easy to grab snacks, fuel, or essentials before or after your visit to the Post Office.
Is there a transit or public service nearby that can help me find the United States Postal Service on Chimney Rock Rd?
The nearby Houston Fire Station 48 serves as a useful landmark to help locate the USPS at 11805 Chimney Rock Rd easily.