Brand Certified
United States Postal Service
2.0(224 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
11805 Chimney Rock Rd, Houston, TX
77035, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 11805 Chimney Rock Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
224 reviews
5 stars
39
4 stars
15
3 stars
10
2 stars
8
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.
Delivery Issues
Many customers reported problems with mail delivery, including lost packages, incorrect deliveries, and delays.
Cleanliness and Maintenance
The post office was noted to be unclean and poorly maintained, with complaints about the surrounding area and facilities.
Staff Efficiency
Customers experienced long wait times and slow service, often citing understaffing and inefficiency.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their helpfulness and efficiency.
- ECEndi CortesFeb 24, 20261.0Horrible experience. They need to check them first they are so disrespectful and no one is the same page there, also not to mention they are so mean. Ms Angela was the one that helps us out she got out packages for us but she seem to have attitude since I wanted to make a complain from the super bad experience I had one of the employees and she fail to tell me that guys names. The guy never identified himself and kept talking stuff while I was leaving. Going to file a complain as soon as I get that guys name. Safe your time and go to another post office that is more respectful with the clients and over all better.
- GGGDec 16, 20255.0Easy self drop option.
- KKKatDec 13, 20254.0Post office staff continue to be friendly & helpful. Lines are short when I go in & Move fast although rarely staffed by more than one staffer.
- HQHunter quOct 31, 20251.0I have so many package , they refuse my package , i get pick up first they do not pick up , i drop here, they do not want it ask me to drop on sam houston collect center? 77035 my package was same they do not want recive.？？？what the point?
- AAAlexandraOct 20, 20255.0Quick, friendly and efficient service!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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