Brand Certified
United States Postal Service
1.7(538 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
11703 Beechnut St, Houston, TX
77072, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 11703 Beechnut St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
538 reviews
5 stars
71
4 stars
18
3 stars
15
2 stars
22
1 star
412
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking professionalism.
Long Wait Times
Many customers reported excessively long wait times for service, particularly for passport appointments and general inquiries.
Lost Packages
A significant number of reviews mentioned issues with lost or misdelivered packages, leading to frustration and distrust in the postal service.
Staffing Issues
Customers noted a lack of staff during busy hours, contributing to delays and poor service experiences.
Mixed Experiences
While many reviews were negative, a few customers praised specific employees for their helpfulness and efficiency.
- JJJason J2 days ago1.0I wish I had a different post office. They have lost 2 packages in the last month to add to the list of packages that have been lost. The packages are always marked as "left with an individual" but it is never me... Missing mail requests go ignored and there is no compensation for the losses. I dont know if theyre shady or just inept. And after business hours, there appears to be two people living in there and even smoking cigarettes. What the hell is going on here?
- LALinda M. Aleman-NatarenFeb 20, 20261.0Worse place to get a passport had to cancel my appointment because they were far behind.
- GVgigi vasquezFeb 19, 20261.0Ladies are so rude especially that Belinda Lady, if they they don't like their jobs they shouldn't be working there. they are angry all the time and talk to you in a very rude tone ,Mr Regi was polite and helpful .
- BABaba AbFeb 11, 20261.0I’m extremely disappointed with the customer service we received during a passport appointment. We arrived 20 minutes early and were left waiting in line for nearly an hour while the employee went to lunch without communicating anything to the customers waiting. My grandmother has serious knee problems and struggled to stand that entire time. When the employee returned, she chose to help someone who was late for their appointment instead of those who had been waiting patiently. When I politely asked what was going on, I was told we could reschedule if we didn’t like it. That lack of empathy and professionalism was honestly upsetting. I expect better treatment, especially toward elderly customers who physically struggle to wait that long.
- OROnly ReviewsJan 25, 20261.0Calling the Investigation Line as soon as this week starts ! Over 2 weeks of missing mail that have been scanned in and shown as "delivered" on informed delivery, that has not been received! I even put a "hold" on my mail to see if that would help me begin to get my mail ....the staff always says that there is no mail there for me even though informed delivery clearly shows days and days of scanned in mail! Im even missing a credit card (that I have now had LOCKED for over a week.because it never made it to my mailbox), I'm also missing mail for my child's CHAMPVA health insurance updates and my Veteran's Affairs mail. I have never dealt with consistently "lost," tampered with or stolen mail in my life. I will not continue to go into this branch and wait 30 min to a couple hours just to be told they have "nothing" when it is a flat out lie.... They will be reported for everything that has went missing. Going forward , I will have to use my non-USPS PO Box to receive my mail which is such a shame, USPS is typically considered the safest mail carrier in the country. This branch needs to be HEAVILY INVESTIGATED!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 11703 Beechnut St?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and offers passport photo services by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this United States Postal Service branch?
Monday to Friday, it's open from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this location?
You can reserve a PO Box online securely at the USPS website and complete your setup in person at the Post Office.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary by location. Check with your local Post Office for details.
Where can I find an ATM near the United States Postal Service at 11703 Beechnut St?
You can find ATMs nearby such as the Capital One ATM and IBC Bank ATMs for convenient banking during your visit to the Post Office.
Are there any grocery stores close to the USPS location for a quick shop before or after mailing?
Yes, the Walmart Neighborhood Market Houston - Beechnut St is nearby where you can shop for groceries conveniently.
What local religious sites are near the Post Office for visitors who want to attend services?
Nearby religious organizations include Shri Radha Krishna Temple, Christ Incarnate Word Catholic Church, and Kingdom Hall of Jehovah’s Witnesses.
Is there a pharmacy near the Post Office where I can pick up prescriptions?
Yes, the Walmart Pharmacy is close to the Post Office, allowing you to easily collect prescriptions during your visit.
Brand Certified Facts from United States Postal Service
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