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Visit your local Post Office™ at 11703 Beechnut St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking professionalism.
Long Wait Times
Customers frequently reported excessively long wait times, often exceeding an hour, even with scheduled appointments.
Lost Packages
Many customers experienced issues with lost or misdelivered packages, leading to frustration and distrust in the service.
Staffing Issues
A common theme was the lack of sufficient staff, resulting in slow service and long lines.
Mixed Experiences
While many reviews were negative, a few customers did mention positive interactions with specific employees, indicating inconsistency in service quality.
GB
Genova Borbor
3 days ago
1.0
Moony the indian last that us in the indemnidadty services is inefficient employee could not provide a simple passport application she told us to go on line wait an hour and she told me she really didn’t care about it obviously she doesn’t care she was doing nothing to help speed up the line and she removed her name tag so I won’t know her name and treat us very bad to my 90 years grandma people like that shouldn’t be working in the customer service field
AA
A
Jan 2, 2026
1.0
My next step is to look into filing a police report for a real investigation to see where my package went. It's doesn't make since that it was successfully intercepted but no one can find it.
SG
Selene Guevara
Dec 19, 2025
5.0
Mi apt es 2923 y justo veo con mis propios ojos como la chica de correo deja mi paquete en el lugar incorrecto deverian aconsejar a sus trabajadores asegurarse Que sea la dirección correcta donde lo estan dejando no todas las personas tienen empatia de devolverlo y peor muchas veces si es cosas de valor que mal que hagan su trabajo con mala gana todo el tiempo
DA
Dollar Acid
Nov 25, 2025
1.0
Awful service. Anything you put in their outside mailbox sits there for days without being scanned. My mail was delayed because of this, and the staff showed zero concern. This location really needs to be shut down.
NN
Neena
Nov 13, 2025
1.0
I had an appointment yesterday and was there for an hour and a half to let them tell you to come back tomorrow morning. Me and the lady infront was so frustrated of being waiting and got to send home because they said it's not applicable since we didn't have all the paperwork, the instruction wete unclear.
Then the next day i went to other place at bellaire as a walk in , I was greeted with a gentleman and he checked if I got everything for passport application before asking someone to help me , it was efficient and quick, not like here, they let you hang around without anyone to help you, it was so frustrated
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 11703 Beechnut St?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and offers passport photo services by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this United States Postal Service branch?
Monday to Friday, it's open from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this location?
You can reserve a PO Box online securely at the USPS website and complete your setup in person at the Post Office.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary by location. Check with your local Post Office for details.
Where can I find an ATM near the United States Postal Service at 11703 Beechnut St?
You can find ATMs nearby such as the Capital One ATM and IBC Bank ATMs for convenient banking during your visit to the Post Office.
Are there any grocery stores close to the USPS location for a quick shop before or after mailing?
Yes, the Walmart Neighborhood Market Houston - Beechnut St is nearby where you can shop for groceries conveniently.
What local religious sites are near the Post Office for visitors who want to attend services?
Nearby religious organizations include Shri Radha Krishna Temple, Christ Incarnate Word Catholic Church, and Kingdom Hall of Jehovah’s Witnesses.
Is there a pharmacy near the Post Office where I can pick up prescriptions?
Yes, the Walmart Pharmacy is close to the Post Office, allowing you to easily collect prescriptions during your visit.