Brand Certified
United States Postal Service
2.2(235 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2802 Timmons Ln, Houston, TX
77027, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2802 Timmons Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
235 reviews
5 stars
56
4 stars
11
3 stars
9
2 stars
11
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly at the passport service desk.
Staffing Issues
Frequent mentions of being understaffed, leading to long wait times and poor service.
Mixed Experiences
While some customers praised individual staff members for their kindness and helpfulness, many others had negative experiences.
Operational Hours
Complaints about inconsistent hours and closures during posted business hours.
Package Handling
Several reviews highlighted issues with lost or mishandled packages, leading to frustration among customers.
- NSNemat SFeb 17, 20261.0Very disappointing experience. The in-person customer service was unprofessional and unhelpful. Staff seemed uninterested in assisting customers and provided little effort to answer questions or resolve concerns. The overall attitude felt dismissive and careless. Customer service should be respectful and efficient — this location needs serious improvement.
- MCMelanie CampJan 30, 20265.0I think it’s really unfair that this Post Office only gets 2.2 stars because honestly, it’s not that bad! Everyone who works here is really very friendly and they have an automated kiosk, which is really handy as you can mail certain packages after hours. If you need to print out a prepaid Poshmark label this is a place to come! Not all Post Office is in Houston have this machine.
- SBSean BerwaldJan 19, 20261.0Closed at 11am on a Monday. What a joke.
- DSDaijah SupremeJan 7, 20261.0Just don’t come here. I booked an appointment to get my passport and the process was worse than pulling teeth. I will say Kenyha was a great help and tried her best to maintain a positive environment. However Barbora who sits at the front of the passport desk is the rudest person for no reason. I arrived on time for my appointment and she then told me she needed to take a break which was only supposed to be 10 minutes but lasted 20. She spoke to everyone in there as if we were her grandchildren. This location doesn’t have a two star rating for no reason. Save your energy and go elsewhere. BARBORA NEEDS TO BE LET GO!
- AMAngie McCormackDec 30, 20251.0Worst post office. Went there to pickup a package and one lady was yelling at someone. My package was not there even though I had scheduled it for pickup for that day since apparently they don’t deliver. Went back the next day. The lady that had been yelling the day before dragged my box across the floor (box was then torn). I asked her to assist me to put it in my wagon. She said: “No. It’s heavy.” The box weight on the side says under 39 pounds, but I’m 100% P&T veteran disabled—so sometimes a little help is nice to have—and with two people lifting it, it would have been much easier for me. Plus, I would think a postal worker is supposed to be able to lift at least 20 pounds. She just put it up on her counter. Other issues as well with this location.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2802 Timmons Ln offer?
This Post Office provides mailing and shipping services along with money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment through the USPS online scheduler, with limited walk-in hours available.
What are the operating hours of the United States Postal Service at 2802 Timmons Ln?
The location is open Monday through Friday from 8:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can reserve a PO Box online at the USPS website and complete the setup in person at this Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with your local Post Office for specifics.
What nearby places can I visit along with the United States Postal Service at 2802 Timmons Ln?
Nearby you can find the legal services at M.W. Douglass, the retail store FronteraFurniture, and several art galleries including Complete Pictures and Two Friends Folk Art.
Are there dining options near the USPS location at 2802 Timmons Ln?
Yes, nearby dining includes Bennigan's, an American restaurant and bar, and Bombetta, an Italian restaurant.
What nearby beauty and wellness services are available near the Post Office?
Close to this USPS, customers can visit beauty salons like Luxe Lash Studio, Lady Lash Pro, and Mane Form Salon for various beauty and spa treatments.
How can nearby real estate services assist customers visiting the Post Office?
Nearby real estate agencies such as Gables Cityscape and Park St John can help customers with property management or real estate needs before or after their visit to the Post Office.
Brand Certified Facts from United States Postal Service
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