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Visit your local Post Office™ at 2802 Timmons Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and poor attitudes from employees.
Efficiency
Customers frequently reported long wait times and slow service, often citing understaffing as a major issue affecting their experience.
Passport Services
Many reviews specifically warned against using this location for passport services, citing disorganization, rude staff, and delays.
Mixed Experiences
While many customers had negative experiences, a few reviews mentioned positive interactions with specific staff members, indicating inconsistency in service quality.
BG
B. G.
1 day ago
1.0
I purchased stamps at the kiosk after the holidays and received holiday stamps from the machine. I’m using the stamps for an event and need regular non-holiday stamps. I asked the manager at this location (in her office on her phone and was really bothered by my request), if she could please exchange stamps for regular stamps. Her response was “I’m not going to exchange them”. I asked her why and told her I had a receipt. She said “because I’m not going to”. She then asked me to leave her office and actually tripped me with her foot on the way out. Pretty crazy behavior even for USPS.
DS
Daijah Supreme
6 days ago
1.0
Just don’t come here. I booked an appointment to get my passport and the process was worse than pulling teeth. I will say Kenyha was a great help and tried her best to maintain a positive environment. However Barbora who sits at the front of the passport desk is the rudest person for no reason. I arrived on time for my appointment and she then told me she needed to take a break which was only supposed to be 10 minutes but lasted 20. She spoke to everyone in there as if we were her grandchildren. This location doesn’t have a two star rating for no reason. Save your energy and go elsewhere. BARBORA NEEDS TO BE LET GO!
AM
Angie McCormack
Dec 30, 2025
1.0
Worst post office. Went there to pickup a package and one lady was yelling at someone. My package was not there even though I had scheduled it for pickup for that day since apparently they don’t deliver. Went back the next day. The lady that had been yelling the day before dragged my box across the floor (box was then torn). I asked her to assist me to put it in my wagon. She said: “No. It’s heavy.” The box weight on the side says under 39 pounds, but I’m 100% P&T veteran disabled—so sometimes a little help is nice to have—and with two people lifting it, it would have been much easier for me. Plus, I would think a postal worker is supposed to be able to lift at least 20 pounds. She just put it up on her counter. Other issues as well with this location.
KA
Kirati Amin
Nov 29, 2025
1.0
Extremely bad service. Didnt let me use the tape that is available there for free - I had to tape up a small 5 inch box just to close it. Other usps have a tape dispenser thing they let us use if it’s such a small thing. The lady was rude. Also didn't let me give the feedback where usps asks how was the service, skipped past it real fast before I could select the bad service option on register.
JP
Jada T Powell
Nov 26, 2025
1.0
When I walked in, no one greeted me. There were 2 African American ladies at the desk talking with one another. I thought they were handling something so I waited. They never addressed me, never asked what I needed help with. They continued to talk with one another. Once she realized I needed help, she didn’t have the best disposition. I would never come back to this post office. The overall customer service was horrible. You would think customer service would be top tier , because Of the area.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2802 Timmons Ln offer?
This Post Office provides mailing and shipping services along with money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment through the USPS online scheduler, with limited walk-in hours available.
What are the operating hours of the United States Postal Service at 2802 Timmons Ln?
The location is open Monday through Friday from 8:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can reserve a PO Box online at the USPS website and complete the setup in person at this Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with your local Post Office for specifics.
What nearby places can I visit along with the United States Postal Service at 2802 Timmons Ln?
Nearby you can find the legal services at M.W. Douglass, the retail store FronteraFurniture, and several art galleries including Complete Pictures and Two Friends Folk Art.
Are there dining options near the USPS location at 2802 Timmons Ln?
Yes, nearby dining includes Bennigan's, an American restaurant and bar, and Bombetta, an Italian restaurant.
What nearby beauty and wellness services are available near the Post Office?
Close to this USPS, customers can visit beauty salons like Luxe Lash Studio, Lady Lash Pro, and Mane Form Salon for various beauty and spa treatments.
How can nearby real estate services assist customers visiting the Post Office?
Nearby real estate agencies such as Gables Cityscape and Park St John can help customers with property management or real estate needs before or after their visit to the Post Office.