Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7511 N Shepherd Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
300 reviews
5 stars
63
4 stars
16
3 stars
7
2 stars
9
1 star
205
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over long wait times and lack of assistance.
Delivery Issues
Customers frequently reported lost packages, misdelivered mail, and delays in delivery, leading to significant dissatisfaction.
Management Concerns
Several reviews pointed to poor management and lack of accountability among staff, contributing to ongoing service failures.
Mixed Experiences
While many customers had negative experiences, a few noted instances of helpful and courteous service from individual employees.
- LLLogan LewisDec 30, 20251.0I know postal workers get a lot of crap for nothing but I have had someone else's mail in my mail box for a month now. They just leave it there and put the flag back down.
- MMMoxDec 4, 20251.0Very bad service from the staff.
- DCDesiree CrawfordNov 24, 20251.0Call at 4:30 and the phone says they are closed when they don’t close until 5! Smh
- STStephaniee TrevinoNov 12, 20251.0Theyre always losing my mail and i am tired of the answering service get someone on the damn phone.
- JJJohnOct 7, 20251.0United States postal service is a THING OF THE PAST!!!!!!!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I expect at the United States Postal Service at 7511 N Shepherd Dr?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment scheduled through the online scheduler, but limited walk-in hours are available at select locations.
What are the business hours for this USPS location?
Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 9:00 AM to 12:00 PM; closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application form.
Are PO Boxes accessible outside of normal lobby hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Check with your local office for specific times.
How close is the North Shepherd Post Office to this USPS location?
The North Shepherd Post Office is nearby, making it convenient if you seek alternative USPS services or locations in the area.
Are there dining options near this USPS location?
Yes, you can visit nearby restaurants like La Jaliciense, Jack in the Box, or Soulful Sensation for Mexican, fast food, and southern cuisine before or after your postal visit.
Where can I find automotive services close to the USPS at 7511 N Shepherd Dr?
Nearby automotive service providers include HV Tire Services, Elite Rim & Tire, and Barrons Automotive Inc., all within a short distance for any vehicle needs.
What are some nearby financial services I can access around the post office?
Nearby financial service options include Western Union for money transfers, ACE Cash Express for loans and advising, and several ATMs like HEB ATM and Bank of America ATM.