United States Postal Service

1.8
193 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7205 Almeda Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7205 Almeda Rd, Houston, TX
77054, United States

Hours

Reviews

1.8
193 reviews
5 stars
23
4 stars
13
3 stars
4
2 stars
10
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Operational Issues

Customers frequently reported that the location was closed during posted hours, leading to frustration and wasted trips.

Package Handling

There were multiple complaints about lost packages, incorrect deliveries, and a lack of accountability from staff regarding these issues.

Facility Condition

The physical condition of the post office was criticized, with mentions of cleanliness issues and a general lack of maintenance.

Inconsistent Service

Some customers experienced quick and helpful service, indicating inconsistency in service quality among staff.
  • HL
    Houston Engine Land
    Dec 4, 2025
    1.0
    What a horrible company and customer service
  • DO
    D Ohho
    Nov 26, 2025
    1.0
    This morning I had a call about a piece of mail with informed delivery. The woman who answered the phone was entirely rude and should not be the “head of customer service” when she doesn’t have the slightest clue of what customer service is! I was rudely interrupted by her as I am explaining my situation she told me “If you’d let me speak” I don’t even want to continue writing because of how disgusted I am by this interaction. I asked her name she repeated Mrs Jackson, asked politely for her first name she said it again. It’s a simple thing to listen to understand the scenario. It’s literally the holidays and our mail carriers matter to us but for them to work with people like that has to suck.
  • AH
    Alia H.
    Nov 14, 2025
    1.0
    Unprofessional and it needs cleaning.
  • DL
    Danqi Li
    Oct 30, 2025
    1.0
    Staff was extremely rude and wouldn’t let me use the tape to secure my package. He told me to just leave it there even though there box clearly was not sealed properly.
  • MJ
    M J
    Oct 13, 2025
    1.0
    Place closed on a MONDAY AT 11AM!! Bc of govt shutdown? Wait no. From other reviews, they’re almost always closed!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.