United States Postal Service

1.8
190 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7205 Almeda Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7205 Almeda Rd, Houston, TX
77054, United States

Hours

Reviews

1.8
190 reviews
5 stars
23
4 stars
12
3 stars
4
2 stars
10
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and dismissive.

Operational Issues

Customers frequently reported that the location was closed during posted business hours, leading to frustration and wasted trips.

Package Handling

There were multiple complaints about lost packages, incorrect deliveries, and a lack of accountability from the staff regarding these issues.

Facility Condition

The physical condition of the post office was criticized, with mentions of it being poorly maintained and uninviting.

Mixed Experiences

While many reviews were negative, a few customers reported positive interactions with specific staff members, indicating inconsistency in service quality.
  • AH
    Alia H.
    Nov 14, 2025
    1.0
    Unprofessional and it needs cleaning.
  • DL
    Danqi Li
    Oct 30, 2025
    1.0
    Staff was extremely rude and wouldn’t let me use the tape to secure my package. He told me to just leave it there even though there box clearly was not sealed properly.
  • MJ
    M J
    Oct 13, 2025
    1.0
    Place closed on a MONDAY AT 11AM!! Bc of govt shutdown? Wait no. From other reviews, they’re almost always closed!!
  • MS
    Marcus Stewart
    Sep 27, 2025
    1.0
    This is unacceptable, this location is always and forever having an issue. Whether it's a lockbox, out of boxes, no longer carring boxes, the deliverer called out, a truck is in the shot, it 5 til close, out of stamps and certain packaging, they system is down, etc. it's always something, fedex is up the street, they would gladly accept your business.
  • LL
    Lo
    Sep 8, 2025
    1.0
    I work at a pharmacy and infusion center across from NRG, and our mail is always held for days at a time. It is crucial to our patient care and billing, that we receive things on time. When asking about this, the carrier is too busy on her personal phone call to care what I have to say. When she does respond, it’s always someone else’s fault. Or we “were closed when she came by”. We have normal business hours, and they always come early enough unless they aren’t in the mood to deliver. We OFTEN receive mail for other businesses in the building, when the company names and suites are clearly NOT OURS. I received ten pieces of incorrect mail in one day, and the carrier asked me why I “couldn’t just distribute them to the correct offices if I know who they belong to”. I’m sorry…WHAT?? Calling their home base doesn’t do any good either. Always some excuse or “we’ll look into it”. I wish USPS would just be gone already. Employees know they won’t be fired and they are always the most TERRIBLE humans because of it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.