Brand Certified
United States Postal Service
2.2(405 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
7050 Brookhollow West Dr, Houston, TX
77040, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7050 Brookhollow West Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
7050 Brookhollow West Dr, Houston, TX
77040, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
405 reviews
5 stars
92
4 stars
21
3 stars
12
2 stars
16
1 star
264
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or unprofessional.
Delivery Issues
Numerous complaints about lost or delayed packages, with customers expressing frustration over missed deliveries and poor tracking.
Long Wait Times
Customers frequently mentioned long lines and slow service, often with only one employee available to assist.
Inconsistent Hours
Several reviews noted that the post office often closed early or opened late, causing inconvenience for customers.
Mixed Experiences
While many reviews were negative, some customers praised specific employees for their helpfulness and professionalism.
- CYCassandra YarbroughFeb 12, 20265.0Very good customer service. Nice pleasant helpful staff (Daysha and Joe). Very knowledgeable and courteous.
- CGCarol GaineyFeb 7, 20261.0The tracking information should not be allowed to lie that a delivery was attempted when no notice was left and no delivery was attempted after a person was available all day to receive and sign for the package.
- CBCourtney BrownFeb 5, 20265.0I just had to leave a review. I didn't get the guys name who was working the front. But he was there at 12pm on 2-5-26. He was really calm, patient, and helpful to everyone in front of me and also myself. So, I'm leaving this review to help the Post Office ratings. People like him make your day better.
- OROscar RodriguezFeb 3, 20261.0Why does nobody pick up the phone? Most of us are employed and get off of work past your closing time?! We need to resolve issues we have with a sensitive time frame!
- AHAmber HernandezJan 7, 20261.0I am so frustrated and aggravated with our postman. Multiple times I've had packages damage or come up missing I have cameras no one's taking my package it's Marked delivered to front door and recently I had a package being delivered Monday and it said delivered and it wasn't. He throws packages when he does deliver he puts packages in mailboxes that doesn't fit and I live in an apartment so the mailbox is very small. Apartments on pinemont dr. I want to know where my packages are.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What products and services are offered at the United States Postal Service at 7050 Brookhollow West Dr?
This USPS location offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and most can take your passport photo. Complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Most passport services require an appointment via the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours for the United States Postal Service at 7050 Brookhollow West Dr?
Open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
Can I get a PO Box at this postal location and how do I do it?
Yes, you can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Are PO Boxes accessible after normal business hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Check with this Post Office for exact lobby hours.
What's the cost and process to get a passport photo at this location?
The passport photo fee is $15. You need to make an appointment through the online scheduler for photo services.
Is the United States Postal Service near any other USPS locations for convenience?
Yes, the US Post Office Fairbanks is nearby, offering additional postal services which could be useful if you need alternative locations for your shipping or passport needs.
Are there any nearby places where I can purchase office or furniture supplies close to the USPS location?
Nearby stores like Lindsey's Office Furniture and Landin’s Remodeling and Construction, LLC provide office furniture and building supplies, convenient if you need these items before or after visiting USPS.
What nearby services can help with home cleaning or maintenance around the USPS area?
PickApp Services and Gutter Maxx offer home cleaning and gutter services nearby, allowing you to schedule home care conveniently during your visit to USPS.
Brand Certified Facts from United States Postal Service
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