United States Postal Service

2.6
42 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 700 Smith St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
700 Smith St, Houston, TX
77002, United States

Hours

Reviews

2.6
42 reviews
5 stars
14
4 stars
3
3 stars
2
2 stars
0
1 star
23
  • PJ
    Playa J
    Nov 29, 2023
    1.0
    Please avoid this location at all cost. They strip you down just to get to the post office. I had to go through the metal detector at least five times because the staff was incompetent with what they wanted you to take off. It was hard to even find the location itself with no real direction. The front desk clerk and security guard are rude and honestly need to consider different career paths. First and last time coming to this location.
  • JH
    Jamilya Halilulina
    Dec 15, 2022
    5.0
    They really worked with me and helped me with a last minute problem
  • KS
    Kim Stubbs
    Oct 9, 2015
    3.0
    I've read a lot of reviews about the post office (mainly about the employee working there.) Just came from there and she was kind of rude when I first walked in but she is also very informative and made sure I understood everything she was explaining to me about my package. Will I ever go there again? Only if I have to.
  • BN
    Bob Nalla
    Jul 27, 2015
    1.0
    The lady at this post office has no intention of doing her job and is very rude. She is one of the worst customer service person I have ever seen, even helping with a basic postal transaction. My recommendation to USPS is just weed out people like her.
  • AA
    Alonzo
    Feb 27, 2015
    1.0
    The lady was so rude I just left.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.