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Visit your local Post Office™ at 9444 Cullen Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling mistreated and ignored.
Delivery Issues
Frequent complaints about lost packages, incorrect deliveries, and delays in mail service were reported.
Cleanliness
Several customers noted unsanitary conditions in the post office, including dirty counters and floors.
Management Response
Customers expressed frustration over the lack of accountability and responsiveness from management regarding service issues.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with friendly and efficient service.
DB
DeLona Bacote
3 days ago
1.0
Horrible reflection of the United States post office did not unlock doors until 10mins after opening time & was rude & unapologetic when bought to attention. Please Hire professional staff that are happy to show up to work & can comply with operating hours!
SJ
soccer jersey
Nov 18, 2025
1.0
Has to be one of the rudest usps office in whole Houston no one wants to help everyone is so rude for no reason if you don’t like the job just quit you cant even ask them a simple question that they look bother !!!
LW
Lauren Walker
Nov 8, 2025
1.0
I paid for a priority certified letter on Wednesday..the letter was supposed to delivered Friday. It's Saturday and the letter still sitting at the Processing Center in Missouri City, TX with no updates
NN
Nala Noel
Oct 28, 2025
1.0
Came to this post office this morning 10/28/2025 and the lady at the front was very rude. Took her 30 minutes to help one customer because she was taking her time walking. In the end the customer left without being helped because she was taking too long. She was just very RUDE. People like her should not work there if they are so unhappy. When I find out her name I will be calling to report her bad attitude.
LT
Lakelsha Thomas
Oct 21, 2025
1.0
A google review is great guys but we have to consistently report this location to the postmaster, station manager, consumer affairs, and USPS website/phone number. These employees do not care about a review but if their job is on the line they will. I have reported this location a number of times. I know its hard to get in touch with the postmaster, even harder to get an agent on the phone for the USPS number, and consumer affairs doesnt answer the phone either, but make an effort to report them.
I know yall have to be as tired as I am about them opening up when they want, lying to customers, making up rules and following certain ones that they want but you have to report them if we want change to happen. The carriers do great, I say all the time that i haven't had any issues with the 4 carriers I have had, it is those workers inside and the managers not following policy and procedure and directing the store workers to do the same.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 9444 Cullen Blvd offer?
This Post Office offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time U.S. passport applications and provides passport photo services by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment scheduled online; however, limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday through Friday, it is open from 9 AM to 5 PM, Saturdays from 9 AM to 12 PM, and closed on Sundays.
Can I rent a PO Box at this Post Office and how do I do it?
Yes, you can rent a PO Box online or in person by bringing two valid IDs and completing an application; start online at the USPS PO Box management page.
Is there 24/7 access to PO Boxes at this location?
Many USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary; check with this Post Office for exact access times.
Are there any nearby dining options close to the Post Office?
Nearby dining options include Wingstop for fast chicken meals, jj fish and chicken for seafood, and Domino's Pizza for pizza and chicken dishes, great for grabbing food before or after your visit.
What nearby shopping centers and stores can I visit near the Post Office?
You can visit Cullen Plaza shopping center, Family Dollar, Dollar General, Simply Fashion clothing store, and Active Athlete shoe and clothing store in the vicinity for your shopping needs.
Are there nearby services related to financial or postal needs around the Post Office?
Nearby services include Western Union for money transfers, Liberty Tax for tax preparation, and Coinme for currency exchange and ATMs.
How can public transit or nearby landmarks help me find the Post Office at 9444 Cullen Blvd?
The Post Office is near other USPS and US Post Office branches and located on Cullen Blvd, making it easy to locate using these landmarks or public transit points around Houston, TX 77051.