Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

1.9
(143 reviews)

Business Details

9444 Cullen Blvd, Houston, TX
77051, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9444 Cullen Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9444 Cullen Blvd, Houston, TX
77051, United States

Hours

Reviews

1.9
143 reviews
5 stars
24
4 stars
6
3 stars
5
2 stars
3
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.

Delivery Issues

Many customers reported problems with mail and packages being delivered to the wrong addresses, delayed deliveries, and missing items.

Long Wait Times

Customers frequently mentioned long lines and slow service, leading to significant wait times at this post office.

Cleanliness

Several reviews noted unsanitary conditions within the post office, including dirty counters and floors.

Management Concerns

Customers expressed dissatisfaction with management's response to issues, indicating a lack of accountability and ineffective resolution of problems.
  • AM
    Amerie Murray
    6 days ago
    1.0
    This post office is a joke. I absolutely hate coming to this location, but it’s the closest to my home. Do not waste your time coming here’s the staff is slow. They put the two slowest employees at the front and only open two registers at one time and the wait is forever. I range the bell twice and no one. Please hire new employees. This is just a review but I will be filing a complaint elsewhere.
  • TC
    Tim Criswell13
    Jan 3, 2026
    1.0
    My experience was horrible. The clerk was rude, and I went to the blue door and rang the bell several times. I waited over twenty minutes, but no one ever acknowledged me.
  • DD
    Dewayne
    Dec 2, 2025
    1.0
    Always a line, workers move slow
  • GC
    G Caldwell
    Dec 1, 2025
    1.0
    This has to be the worst post office in the United States
  • DB
    DeLona Bacote
    Nov 22, 2025
    1.0
    Horrible reflection of the United States post office did not unlock doors until 10mins after opening time & was rude & unapologetic when bought to attention. Please Hire professional staff that are happy to show up to work & can comply with operating hours!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others