United States Postal Service

1.9
142 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9444 Cullen Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9444 Cullen Blvd, Houston, TX
77051, United States

Hours

Reviews

1.9
142 reviews
5 stars
24
4 stars
6
3 stars
5
2 stars
3
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling mistreated and ignored.

Delivery Issues

Frequent complaints about lost packages, misdelivered mail, and delays in delivery, leading to frustration among customers.

Cleanliness

Several customers noted unsanitary conditions within the post office, including dirty counters and floors.

Accessibility

Customers expressed dissatisfaction with limited access to post office boxes and difficulty in reaching staff by phone.
  • TC
    Tim Criswell13
    Jan 3, 2026
    1.0
    My experience was horrible. The clerk was rude, and I went to the blue door and rang the bell several times. I waited over twenty minutes, but no one ever acknowledged me.
  • DD
    Dewayne
    Dec 2, 2025
    1.0
    Always a line, workers move slow
  • GC
    G Caldwell
    Dec 1, 2025
    1.0
    This has to be the worst post office in the United States
  • DB
    DeLona Bacote
    Nov 22, 2025
    1.0
    Horrible reflection of the United States post office did not unlock doors until 10mins after opening time & was rude & unapologetic when bought to attention. Please Hire professional staff that are happy to show up to work & can comply with operating hours!
  • SJ
    soccer jersey
    Nov 18, 2025
    1.0
    Has to be one of the rudest usps office in whole Houston no one wants to help everyone is so rude for no reason if you don’t like the job just quit you cant even ask them a simple question that they look bother !!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.