Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9320 Emnora Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
399 reviews
5 stars
57
4 stars
16
3 stars
8
2 stars
6
1 star
312
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted unprofessional and rude behavior from staff, with many customers expressing frustration over poor service and lack of assistance.
Package Issues
A significant number of customers reported lost or undelivered packages, with claims of negligence and theft by mail carriers.
Wait Times
Customers frequently mentioned long wait times for service, both in-person and on the phone, contributing to overall dissatisfaction.
Mixed Experiences
While many reviews were negative, some customers praised specific staff members for their helpfulness and efficiency, indicating inconsistency in service quality.
- JBJohn T. BDec 16, 20251.0Deserves zero stars! Worse than a third world post office! I have never had a good experience with this branch. It seems poorly managed. The letter carrier to my neighborhood was uninterested in my problem nor able to explain what may have happened to my package, sent using USPS tracking. The tracking link indicated it was delivered to my mail box on December 8th. When I checked, the package was not in the box, nor anywhere to be found. Instead in the box were three rusted keys which opened nothing. The delivery person suggested contacting this post office. Two phone numbers were provided neither of which were answered when called. Very disappointing.
- JRJonatan RodriguezNov 11, 20251.0They charged me money for a passport application and when I needed a translator they also wanted to charge me. Other USPS offices have never charged me for a passport application. They are purposely short with you and incomplete with the information so that they don't have to attend to you. They're awful people and make you miserable. Never come here.
- SSSummerNov 6, 20251.0Yall need to tell your mail driver who delivers to Ojeman to stop opening peoples packages to see whats inside. Not just mine but my beighbors also said he opens them to see whats inside to see if its worth to steal. I get its almost the holidays but I would appreicate if my kids stuff gets here without being stolen cause he wants to be weird
- HPHugo PatlanOct 2, 20251.0Unfortunately drivers stilling my packages , wen I call customer service they never give me any information, terrible experience
- JPJeromy PhillipsSep 26, 20251.0Very unprofessional told me to come back before 5 to get passport come back at 345 and they don’t want to help sorry service but what can you expect from government workers
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 9320 Emnora Ln?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office and do they take passport photos?
Yes, this Post Office accepts first-time passport applications and most locations also provide passport photo services. Please complete and print your application form before applying and make an appointment for photo services.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require you to schedule an appointment online. Limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office during weekdays?
The Post Office is open Monday through Friday from 8:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one quickly and securely online at the USPS website, then complete your setup in person with two valid forms of ID.
Are PO Boxes accessible after regular business hours?
Most USPS locations, including this one, provide 24/7 lobby access to PO Boxes, but access hours may vary so please check specifically with this Post Office.
What nearby places can help me find the United States Postal Service at 9320 Emnora Ln?
Nearby post offices like James Griffith Station and James Griffith Post Office can help you locate the area. Also, the proximity to Koreatown, Houston, a notable landmark, helps in navigation.
Are there any local businesses near the Post Office that I can visit?
Nearby you can find places such as PLS Landscaping for gardening needs, Genesis Car Wash & Detail for automotive care, and Texas Legend Seasoning for specialty groceries and dining.
Is there convenient transportation near the USPS location?
Yes, James Griffith Station nearby offers travel and transportation services which can help you reach the Post Office or explore the area conveniently.
How can I learn more about USPS job opportunities at this location?
USPS is hiring and you can view top job openings on their careers page via the link provided in their featured message.