Brand Certified
United States Postal Service
1.7(404 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
9320 Emnora Ln, Houston, TX
77080, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9320 Emnora Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
404 reviews
5 stars
58
4 stars
16
3 stars
8
2 stars6
1 star
316
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Package Issues
Many customers reported issues with lost or undelivered packages, indicating a systemic problem with package handling at this location.
Staff Attitude
Several reviews mentioned a lack of courtesy and professionalism among staff, contributing to a negative customer experience.
Service Efficiency
Customers expressed frustration with slow service and long wait times, particularly during passport appointments and package pickups.
- SMSamantha Moody4 days ago5.0Appreciated that they answered the phone and provided clear assistance when I was trying to resolve a lost package issue.
- JMJessica MartinezFeb 11, 20261.0Poor customer service
- KKKareema keshwaniJan 22, 20261.0Worst place, bad customer service, and also don't provide tape
- MTM TJan 16, 20261.0Do not come here. I sent a box overseas and the custom label was missing weight and other things on there that I didn’t know had to be on there. It got sent back and I had already paid 60 dollars to send it overseas. It seems like people don’t care here and they are also so rude . I recommend going to the longpoint usps
- JBJohn T. BDec 16, 20251.0Deserves zero stars! Worse than a third world post office! I have never had a good experience with this branch. It seems poorly managed. The letter carrier to my neighborhood was uninterested in my problem nor able to explain what may have happened to my package, sent using USPS tracking. The tracking link indicated it was delivered to my mail box on December 8th. When I checked, the package was not in the box, nor anywhere to be found. Instead in the box were three rusted keys which opened nothing. The delivery person suggested contacting this post office. Two phone numbers were provided neither of which were answered when called. Very disappointing.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 9320 Emnora Ln?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office and do they take passport photos?
Yes, this Post Office accepts first-time passport applications and most locations also provide passport photo services. Please complete and print your application form before applying and make an appointment for photo services.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require you to schedule an appointment online. Limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office during weekdays?
The Post Office is open Monday through Friday from 8:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one quickly and securely online at the USPS website, then complete your setup in person with two valid forms of ID.
Are PO Boxes accessible after regular business hours?
Most USPS locations, including this one, provide 24/7 lobby access to PO Boxes, but access hours may vary so please check specifically with this Post Office.
What nearby places can help me find the United States Postal Service at 9320 Emnora Ln?
Nearby post offices like James Griffith Station and James Griffith Post Office can help you locate the area. Also, the proximity to Koreatown, Houston, a notable landmark, helps in navigation.
Are there any local businesses near the Post Office that I can visit?
Nearby you can find places such as PLS Landscaping for gardening needs, Genesis Car Wash & Detail for automotive care, and Texas Legend Seasoning for specialty groceries and dining.
Is there convenient transportation near the USPS location?
Yes, James Griffith Station nearby offers travel and transportation services which can help you reach the Post Office or explore the area conveniently.
How can I learn more about USPS job opportunities at this location?
USPS is hiring and you can view top job openings on their careers page via the link provided in their featured message.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website