United States Postal Service

Reviews

• IW

  I hate OTK Williams

  Feb 23, 2026
  1.0
  Went to this location on February 23, 2026 and the receipt has time printed as 3:15 PM. The service provider at the desk was a black lady with blonde braids. She was quite rude and very dismissive and she felt very entitled and in a rush to get us out of there, she spoke to me as if I was a child and when she gave me my receipt, she had the audacity to be rude and say that she didn't even have to do the job that she's getting paid for because I didn't say thank you when she gave me my receipt. Because she was rude the entirety of the interaction. If you hate ur job quit dont transfer that energy to us
• DG

  Diana Garfias

  Dec 30, 2025
  5.0
  Located at street level inside the 2 Houston Center. Open from 10 am-4 pm. Closed for lunch from 12:55 pm-1 pm. If she’s stepped away, there will be a note on the door. Theres only one lady working this post office and she’s great! Always scans and ships my packages quickly. I get the “package scanned for tracking” info minutes after dropping off.
• AK

  Amber Ko

  Nov 24, 2025
  5.0
  The hotel I stayed at for my business trip had a post office conveniently nearby, although its exact location isn’t very obvious on the map. It’s on the first floor of the landmark building. After entering through the revolving door, you don’t need to take the escalator. Just turn left, then left again, and you’ll see it. The staff were very friendly, and I was able to mail my letters without any trouble.
• MD

  Mary Deal

  Jan 31, 2019
  1.0
  The woman working was noticeably hostile. I had 3 personal (as opposed to business) packages to send, and it seemed like she considered that out of her purview (as this post office is located in a downtown skyscraper and presumably sees mostly business customers). I pre-printed the labels and paid for a separate box for each package. She very rudely told me not to order those boxes again because she doesn't have any (as if I should have known her inventory when ordering boxes), and snapped at me for not taping the labels on each package. (Note: I ordered boxes, so I didn't tape the labels on because I was expecting my packages to be put inside those separate boxes. But logic flies in the face of government workers.) She did not give me the boxes I ordered, and also did not offer a refund for the boxes I had already paid for. When I asked if my packages would be okay being sent through the mail as-is (without being in the sought-after protective boxes), she audibly said "Jesus" in an exasperated tone and did not answer my question. I have never been treated so unprofessionally. She made me feel like I should apologize to her for making her do her job, which I suppose is fair considering she is a government employee and the government has never been very strict, with themselves and their employees, about actually working.

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