Brand Certified
United States Postal Service
1.7(315 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
9898 Almeda Genoa Rd, Houston, TX
77075, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9898 Almeda Genoa Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
315 reviews
5 stars
49
4 stars
7
3 stars4
2 stars
10
1 star
245
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several experiences highlighting a lack of professionalism and care.
Delivery Issues
Numerous complaints about packages being lost, delivered to the wrong address, or not delivered at all, indicating significant problems with the delivery process.
Staff Efficiency
Customers frequently noted long wait times and insufficient staffing, leading to frustration and dissatisfaction with service speed.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and friendliness, particularly highlighting Shawn's excellent service.
- APAudrey PhungFeb 17, 20261.0The most incompetent people you’ll ever meet. This post office is terrible at package delivery. I’ve had 6 packages delivered to the wrong address or mailbox in my neighborhood. They can never deliver packages right or update the tracking statuses correctly. There’s always something wrong when they’re delivering. I don’t understand what’s so difficult to make sure the package is delivered to the right address
- LGLarry GreggFeb 2, 20265.0I was there when the doors were unlocked for the day. I needed to send certified with return receipt. Clerk #4 was amazingly efficient, polite and helpful. Thanks for the great service.
- JBJenn BJan 31, 20261.0Website says open at 7am for hold mail. Inside it says 9am. We are here at 9:35 and hear many people in the back but no one is coming to help. The buzzer doesn't work. Do better.
- MMMicahJan 29, 20265.0Shawn was very nice and helpful
- EPEvelia PerezDec 24, 20255.0Great experience enjoyed and felt very grateful with the service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 9898 Almeda Genoa Rd?
You can send mail and ship packages, obtain money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos with an appointment.
Do I need an appointment to use passport services here?
Most passport services require an appointment scheduled online, though limited walk-in hours may be available.
What are the operating hours of this USPS location?
The Post Office is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online securely at the USPS website, then complete the setup in person with valid ID.
Can I access my PO Box after regular business hours?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary; check with this local Post Office for details.
Are there any nearby dining options close to the USPS at 9898 Almeda Genoa Rd?
Yes, you can visit Taqueria L.D.Q or EL PROFE Taqueria nearby for Mexican and fast food dining options before or after your visit.
What nearby stores can I visit for groceries or fuel if I'm at the USPS location?
Almeda Food Mart and Valero, both nearby, offer convenience store items, groceries, and gas services to customers in the area.
Is there a nearby place where I can get a haircut near the Post Office?
Fire Fades Barbershop is close to this USPS location if you need barber or beauty services during your trip.
How can nearby insurance agencies assist me when visiting this USPS branch?
Nearby agencies like Farmers Insurance Jeffrey Gibson and Dos Primos Insurance can help with insurance needs you might have in the area.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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