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Brand Certified

United States Postal Service

3.0
(241 reviews)

Business Details

8000 Long Point Rd, Houston, TX
77055, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8000 Long Point Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8000 Long Point Rd, Houston, TX
77055, United States

Hours

Reviews

3.0
241 reviews
5 stars
99
4 stars
21
3 stars
7
2 stars
15
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Ebonee and Lynette, highlighting their positive attitudes and willingness to assist.

Staffing Issues

Numerous reviews mentioned chronic understaffing, leading to long wait times and inadequate service during busy hours.

Mixed Experiences

While some customers had excellent experiences, others reported rude or unhelpful staff, indicating inconsistency in service quality.

Operational Challenges

Customers expressed frustration with operational inefficiencies, including issues with mail delivery, appointment scheduling, and service availability.

Cleanliness and Environment

Several reviews noted cleanliness issues within the post office, contributing to a negative perception of the location.
  • JD
    Jorge Dominguez
    Feb 11, 2026
    5.0
    Really helpful people came in after application hrs to apply for the passport and they still took us in !!
  • SH
    Shamaree Hall
    Jan 29, 2026
    5.0
    Great experience at this USPS location! Lynnette and Ebonee were extremely helpful, professional, and efficient. They made the process smooth and stress-free. Highly recommend!
  • FM
    Fernando Rangel Montenegro
    Jan 27, 2026
    1.0
    Muy mala experiencia, mal trato de los empleados ya que yo tenía una cita para mi pasaporte y me la pospusieron por qué no había personal por las condiciones del clima voy al día siguiente día ellos me dijeron eso Llego y me niegan el servicio que porque mi cita era el lunes y yo llevaba una persona para que me tradujera, nos dieron a entender que era nuestra culpa
  • TH
    Travis Huynh
    Jan 26, 2026
    1.0
    Waited in line for the shutter to open after the open time to send my mail off but all I heard was laughter and playing around
  • MT
    M T
    Jan 16, 2026
    5.0
    Wow after having such a terrible experience at another usps this was so much better. I had a box I sent overseas get returned to me because not enough details were entered on the label. It costed 60$ to send the box! At this usps they re did it and they even put the weight on the label and helped make it very clear and specific on their label. Ebonee was the clerk that helped me and she was so kind and understanding. The other clerks also seemed So nice too. I am so grateful to this usps

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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