United States Postal Service

3.0
236 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8000 Long Point Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8000 Long Point Rd, Houston, TX
77055, United States

Hours

Reviews

3.0
236 reviews
5 stars
97
4 stars
21
3 stars
7
2 stars
15
1 star
96

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Ebonee and Lynette received numerous praises for their helpfulness and professionalism, while some staff were criticized for rudeness and unprofessional behavior.

Service Efficiency

Customers appreciated the quick service during busy times, but many reported long wait times and understaffing issues.

Customer Experience

Positive experiences highlighted friendly staff and clean facilities, while negative reviews pointed to poor treatment and unresolved issues.

Operational Issues

Frequent complaints about mismanagement, including lost packages, incorrect mail delivery, and inconsistent service hours.
  • GC
    Gamaliel Calderon
    5 days ago
    5.0
    Both women at the registers are friendly and helpful
  • CB
    Cornelius B
    6 days ago
    5.0
    Ebonee was great ! Love her energy and I will definitely be back
  • SR
    Santiago Rosendo
    Jan 2, 2026
    5.0
    Definitely one of my favorite Post Offices, truly appreciate Lynnette and Ebonee! The sweetest ppl there and the energy is outstanding. Always appreciate their awesome customer service! Thanks Ya’ll!
  • EW
    Emily Wong
    Dec 17, 2025
    5.0
    Ebony is exceptional at her job—always professional, efficient, and dependable. This post office stands out because of her, and others don’t come close. She deserves recognition and a raise for her excellent work. I wish other post offices could follow her lead .
  • VV
    Victor Valdes
    Dec 16, 2025
    5.0
    Ebonee and the staff here were beyond helpful and generous. 10/10 without a doubt

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.