Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 8000 Long Point Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
While some staff members, like Ebonee and Lynette, received praise for their helpfulness and positive attitudes, others were reported as rude and unprofessional, leading to mixed experiences.
Service Efficiency
Customers frequently noted long wait times and understaffing issues, particularly during busy hours, which contributed to frustration.
Cleanliness and Environment
The post office was described as clean and vibrant by some, but others reported it as filthy and poorly maintained.
Customer Service
There were significant complaints about the overall customer service quality, with many customers feeling disrespected or ignored by staff.
Operational Issues
Frequent operational problems were highlighted, including issues with mail delivery, package handling, and inconsistencies in service availability.
AF
Angela Floyd
Oct 22, 2025
1.0
Dysfunctional place much better a few years ago....I needed a money order to send to IRS she was quick to ring it up
Went looking for the money order she could not find it..went away disappointed 😞☹️ it's been bad now the last 6 years
They simply have to many issues and was not even prepared to open..she told me to wait while she finds it don't waste
My time as I have lots of business to
Conduct...shame on them again..
October 22 ..at 8: 45 am....they should be fired if not being able to perform their
Job duties and requirements.....!!??
What the Heck?????
DM
Dawn Myles
Oct 18, 2025
5.0
I arrived 4 mins before closing and the clerk (Lynette) was very helpful and patient.
EL
Emily Luong
Oct 7, 2025
5.0
Totally recommend going here, clean space, fast service and Ebonee went above and beyond to help with all my needs. Although it was close to closing hours but she truly is an awesome staff!!!!
AN
Andy Nguyen
Oct 6, 2025
5.0
Ebonee was amazing, she helped me with my passport process and answered every question I had. It was my first time going through this process and she helped me every step of the way! Amazing energy and the place is vibrant with good customer service.
SC
Sandy Chua
Sep 30, 2025
5.0
This is my favorite USPS store. The staff is always efficient, kind and helpful! I always go in and out within 15 mins! My packages are always delivered promptly!
Thank you, guys!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 8000 Long Point Rd?
The Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment through the online scheduler, though some limited walk-in hours are available.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo is $15.
How can I rent a PO Box at the 8000 Long Point Rd Post Office?
You can search for and reserve PO Boxes online and complete your setup in person at this location with valid ID.
What are the hours of operation for the United States Postal Service at 8000 Long Point Rd?
Open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:00 AM to 12:30 PM, and closed on Sunday.
Can I access my PO Box after normal lobby hours at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes; however, it's best to check with this Post Office for specific access times.
What nearby places can I visit before or after my visit to this Post Office?
Nearby, you can visit Dutch Bros Coffee for a drink, Burger King for a quick meal, or Walmart Neighborhood Market for shopping.
Are there any automotive services close to the Post Office at 8000 Long Point Rd?
Yes, nearby automotive options include AutoZone, O'Reilly Auto Parts, and BlueWave Express Car Wash for parts, repairs, and car care.
What other community services are available near the United States Postal Service?
Nearby community resources include Goodwill Industries of Houston thrift store and Redeemed Alliance Church for religious services.