United States Postal Service

1.5
290 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 8728 Beverlyhill St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8728 Beverlyhill St, Houston, TX
77063, United States

Hours

Reviews

1.5
290 reviews
5 stars
28
4 stars
7
3 stars
5
2 stars
10
1 star
240

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unhelpful staff, with many customers feeling disrespected and discriminated against.

Package Handling

Frequent reports of lost or stolen packages, with customers expressing frustration over misdelivery and lack of accountability.

Staff Professionalism

Many customers noted a lack of professionalism among employees, including poor communication and negative attitudes.

Facility Issues

Customers criticized the location for poor maintenance and lack of self-service options, leading to long wait times and frustration.

Language Barrier

Several reviews mention difficulties faced by non-English speakers, with staff showing impatience and rudeness towards them.
  • JL
    janeth lopez
    Nov 12, 2025
    1.0
    Don’t even think if going this location. Stephanie the front desk lady is rude, specially with latin people. 0% patience, 0% helpful, 100% rude. I went there twice and never going back. It’s not just me, I have read other bad comments about her.
  • SJ
    Sri Lakshmi Jasti
    Oct 1, 2025
    1.0
    Not at all helpful
  • RB
    Rosmery Jimeno Bermúdez
    Sep 26, 2025
    1.0
    Pésimo servicio, acabo de ir para enviar un paquete y como no sé hablar inglés la señora muy enojada me explica que debo agarrar una caja aparte de ser mi primera vez aquí y no saber cuáles son los pasos a seguir cuando me alejo me dijo estúpida y claro está que la entendí, después dicen que no hay discriminación en éste país
  • LC
    Lee Coffee
    Sep 12, 2025
    5.0
    MORGAN,MICHAEL POC/POU
  • MK
    Moe Kh
    Aug 2, 2025
    1.0
    Again and again every time I go there bad service from the unprofessional employees at this location!! 8/1 around 5 pm

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.