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Brand Certified

United States Postal Service

1.5
(299 reviews)

Business Details

8728 Beverlyhill St, Houston, TX
77063, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8728 Beverlyhill St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8728 Beverlyhill St, Houston, TX
77063, United States

Hours

Reviews

1.5
299 reviews
5 stars
29
4 stars
7
3 stars
6
2 stars
10
1 star
247

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unhelpful staff, with many customers feeling disrespected and discriminated against.

Package Handling

There are frequent complaints about lost or misdelivered packages, with customers expressing concerns about potential theft and mishandling.

Accessibility Issues

Customers noted that the location is often closed or inaccessible, particularly on weekends, leading to frustration.

Staff Attitude

Many reviews mention a negative atmosphere created by staff, who are described as unprofessional and lacking enthusiasm.
  • NS
    Nuchanach Sirin
    6 days ago
    3.0
    Easy in and out.
  • IA
    Irais avilez
    Feb 24, 2026
    1.0
    The worst post office I ever been to . Its poorly maintained outside and dirty. The staff is rude and with a bad attitude . If they dont like their job they should quit and look for something else .
  • MS
    Mahjabin Safi
    Feb 23, 2026
    1.0
    I had a very disappointing experience today at this post office. The employee was rude and disrespectful even though I had been waiting patiently. I am six months pregnant and fasting, but the staff were unhelpful and sent me back saying they would not take my package without proper explanation. Customer service and professionalism need improvement.
  • YY
    yanlin
    Feb 10, 2026
    1.0
    New staff act like own the company
  • BA
    Brian Alonso
    Jan 29, 2026
    1.0
    Terrible and humiliating experience at this post office. The female front desk employee showed a rude and hostile attitude from the moment she started helping me. When I used a translator app to communicate, she refused to read it and clearly acted annoyed just because I don’t speak English well. This behavior is unacceptable and unprofessional. Not speaking English is not an excuse to be treated with disrespect. This is a public service office, and employees should be trained to assist all customers, including immigrants and non-English speakers. I felt discriminated against and embarrassed. I will never return to this location and I strongly advise others to avoid it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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