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United States Postal Service

2.8
(194 reviews)

Business Details

8205 Braesmain Dr, Houston, TX
77025, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8205 Braesmain Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8205 Braesmain Dr, Houston, TX
77025, United States

Hours

Reviews

2.8
194 reviews
5 stars
70
4 stars
19
3 stars
3
2 stars
10
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some employees are praised for being helpful and kind, while others are criticized for rudeness and unprofessionalism.

Efficiency

Customers frequently mention long wait times and understaffing, leading to frustration during busy periods.

Facility Conditions

The post office is described as unkempt and outdated, contributing to a negative perception among customers.

Service Reliability

There are numerous complaints about lost packages and delays in mail delivery, raising concerns about the reliability of services.
  • SN
    Spencer Nixon
    4 days ago
    1.0
    You ain't give me the hours I don't know the hours
  • KJ
    katty JPH
    Feb 24, 2026
    5.0
    I didn't get her name, but I went today (02/24) around 11:30 and the lady working was extremely nice and polite :)
  • CS
    Christin Schaab
    Jan 30, 2026
    5.0
    I’ve had nothing but great experiences at this post office. Everyone is consistently helpful, kind, and professional. They truly do a great job and often go the extra mile to make sure things are handled smoothly. It really makes a difference.
  • VM
    Vanesa Medrano
    Jan 14, 2026
    1.0
    Had my passport appointment at 2:45pm and been waiting for one hour because the lady that’s supposed to serve me went to lunch at the same time of my appointment smfh
  • AB
    Anthony Bullock
    Dec 20, 2025
    1.0
    Today I was told “we couldn’t fit the bed frame into the mail box”

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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