Brand Certified
United States Postal Service
2.0(337 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
315 Addicks Howell Rd, Houston, TX
77079, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 315 Addicks Howell Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
337 reviews
5 stars
69
4 stars
12
3 stars
6
2 stars
12
1 star
238
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Package Issues
Many customers reported missing or stolen packages, with tracking showing items as delivered when they were not received.
Inconsistent Experiences
While some customers had positive experiences with specific staff members, the overall sentiment indicated a lack of consistency in service quality.
Facility Management
Complaints about long wait times, broken drop-off boxes, and inadequate staffing were common, leading to frustration among customers.
- JHJ. HoustonFeb 26, 20261.0There is something SERIOUSLY wrong with the people that work at this post office. I've nearly been hit by one of their white postal workers because she refused to stop while I was crossing the road. The black lady who delivers at Joule at Memorial is very loud, rude and obnoxious and has made many mistakes with my mail. The people that work at the counter are RUDE. It's out of control here.
- NGNikita GordonFeb 24, 20261.0DO NOT LEAVE YOUR PACKAGES HERE!! I have had 2 packages get stolen here on two separate occasions. The service is SO TERRIBLE THE MANAGER MS. Jones is awful she was no help she and her employees told me they are not responsible for packages!! The drop off drawer has been broken and people are leaving their packages on the floor, the manager said she is not responsible for those packages. ALSO THEY SAID BUMS LIVE IN HERE AT NIGHT. I’m in tears I hate this location
- RRreresxkolFeb 20, 20261.0Completely unacceptable customer service. A old black woman at this USPS location called me an idiot during my visit all because I asked for a confirmation/receipt. That level of disrespect is shocking and unprofessional. Customers deserve to be treated with basic decency. I hope this gets addressed.
- PPPaulina313Feb 18, 20261.0I had a very disappointing experience at this USPS location today. I went in to mail two letters and simply asked for the cheapest way to send them, since I wasn’t sure what I had paid the last time. Instead of explaining that buying stamps would be the cheapest option, the employee responded very rudely and told me, “This is a store, nothing is free. Go take your mail and figure it out, then come back.” That was unnecessary and unprofessional. I was only asking a basic question. When I mentioned that another USPS location had better attitude, she became upset and told me that if I said “attitude” again, she wouldn’t mail my letters and that I should go somewhere else. I ended up staying quiet, buying the stamps, and leaving. No customer deserves to be spoken to like that for asking a simple question. I hope management addresses this, because customer service and basic courtesy really matter.
- PPPatrycja PykaFeb 10, 20261.0Terrible , worst customer service. I was refused help at the service window despite having pre-prepared QR codes and being the only customer in the building. The employee was so rude , gave no explanation, and closed the window instead of assisting. Unprofessional experience. (To add I have disability which I didn't mention because no-one no should be treated like that) Reading the comments I see they everyone had similar problem with same employee.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 315 Addicks Howell Rd?
This location offers mailing and shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo, but you need to complete and print your application beforehand.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours for the United States Postal Service at 315 Addicks Howell Rd?
The Post Office is open Monday to Friday from 7:30 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online securely, then complete the setup in person at this location by bringing two valid IDs and your application.
Can I access my PO Box after regular hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, though exact hours vary, so please confirm with this Post Office directly.
Are there other Post Office locations near 315 Addicks Howell Rd?
Yes, nearby Post Offices include the United States Postal Service branch, US Post Office, and Houston Fleetwood Post Office.
What dining options are available near the United States Postal Service at 315 Addicks Howell Rd?
Nearby restaurants include Salata salad bar, Subway sandwich shop, Pinchy's Tacos, North China Restaurant, Lomonte's Italian Restaurant, Las Ventanas Restaurant & Cantina, Lupe Tortilla, and Blue Agave Cantina.
Are there any professional services close to this Post Office?
Yes, nearby professional services include NAB Marketing Professionals, MG Architects, and MasterWord Services translation and interpreting.
How can visiting nearby places enhance my trip to the United States Postal Service?
You can combine your postal errands with dining at nearby restaurants like Salata or Pinchy's Tacos, visit local professional services if needed, or enjoy a stop at the Muir Fine Arts Gallery for a cultural experience after your visit.
Brand Certified Facts from United States Postal Service
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