Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 315 Addicks Howell Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
322 reviews
5 stars
66
4 stars
11
3 stars
6
2 stars
12
1 star
227
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others are described as rude and dismissive.
Mail Delivery Issues
Numerous complaints about mail not being delivered, packages marked as delivered but not received, and issues with mail being lost or stolen.
Passport Services
Many customers reported frustrations with passport appointment scheduling, including cancellations and long wait times, although some had positive experiences with specific staff members.
Staffing Problems
Customers noted long wait times due to insufficient staffing, particularly during peak hours, leading to frustration with service speed.
Facility Conditions
Several reviews mentioned issues with the physical location, such as broken drop boxes and lack of necessary supplies, contributing to a negative experience.
- JHJ. Houston1 day ago1.0I'd like to report the black female postal worker that delivers to 15885 Memorial Drive. Whenever I have a package she bangs super hard on my door and throws the package at my door. She does not do this with my white neighbor so I'm assuming this is racist. Please have someone else nicer deliver the mail who isn't racist and biased and RUDE. If she bangs on my door again that hard and throws my package once again, I will call security on her and will call USPS customer service.
- GHG Howard3 days ago1.0My last several calls to this location has been with Ms Garcia a supervisor regarding my PO Box mail. Ms Garcia becomes very unruly and hostile when I make some suggestions on why my box continue to be empty, returned mail and refusing acknowledge my request for mail hold. Any attempt to speaking with the manager at this location is impossible due the supervisor refuse to inform him of calls.
- TJTrader JoeNov 14, 20251.0I don’t understand how this place is allowed to operate day in and day out so poorly. Delivery drivers keep using “no access to delivery location” for not making deliveries…they are too lazy to bring the package to the door? Their customer service is abysmal at best when you need in person service. Want to use the kiosk to drop a package? Always full try again next time. Staff is rude and unwilling to help.
- IWIndia WalkerOct 20, 20251.0If I have a reason to go inside the post office - I always have excellent service. Unfortunately, this post is about receiving my mail. Some times I get it and some times I don't. Through USPS Informed Delivery I saw some mail that I was supposed to get. Didn't see that mail until over a month later. Who knows what other mail I'm not receiving.
- CACihat AkviranliOct 17, 20251.0Wow, what an amazing experience! I stopped by this USPS location just to drop off a simple package — what could possibly go wrong, right? Apparently, everything. I was told they don’t accept my label anymore. Interesting, since it’s the official eBay return label automatically generated by eBay’s system — you know, the one millions of people use every day. But hey, who am I to question their expert knowledge? They confidently informed me that no USPS office anywhere would accept this label. So while I wasted my time trying to reach eBay support, I decided to test this brilliant theory and drove to another USPS. Guess what? The other location accepted it immediately — no drama, no confusion, no problem. So either this location has decided to create its own postal policies, or they just don’t feel like helping customers. Either way, 10/10 for creativity and customer service!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 315 Addicks Howell Rd?
This location offers mailing and shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo, but you need to complete and print your application beforehand.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours for the United States Postal Service at 315 Addicks Howell Rd?
The Post Office is open Monday to Friday from 7:30 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online securely, then complete the setup in person at this location by bringing two valid IDs and your application.
Can I access my PO Box after regular hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, though exact hours vary, so please confirm with this Post Office directly.
Are there other Post Office locations near 315 Addicks Howell Rd?
Yes, nearby Post Offices include the United States Postal Service branch, US Post Office, and Houston Fleetwood Post Office.
What dining options are available near the United States Postal Service at 315 Addicks Howell Rd?
Nearby restaurants include Salata salad bar, Subway sandwich shop, Pinchy's Tacos, North China Restaurant, Lomonte's Italian Restaurant, Las Ventanas Restaurant & Cantina, Lupe Tortilla, and Blue Agave Cantina.
Are there any professional services close to this Post Office?
Yes, nearby professional services include NAB Marketing Professionals, MG Architects, and MasterWord Services translation and interpreting.
How can visiting nearby places enhance my trip to the United States Postal Service?
You can combine your postal errands with dining at nearby restaurants like Salata or Pinchy's Tacos, visit local professional services if needed, or enjoy a stop at the Muir Fine Arts Gallery for a cultural experience after your visit.