Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2950 Unity Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Long Wait Times
Customers frequently reported long wait times due to understaffing and inefficient service.
Appointment Issues
Many customers experienced problems with scheduled appointments, including cancellations and lack of available staff.
Facility Conditions
The post office was described as dirty and poorly maintained, contributing to an overall negative impression.
Mixed Experiences
While many reviews were negative, a few customers reported positive interactions with specific employees.
HR
Houston Reviewer
Jan 2, 2026
1.0
One of the worst USPS offices in Houston which makes no sense since they service the Uptown/Briargrove area. Here is why they are terrible:
1. They no longer have a mail drop-off box outside like pretty much every USPS location in the history of the USPS.
2. They lock their doors when the retail window closes so if you have a PO box or need to drop off letters or a prepaid package, you have to come back when they're open.
3. They're closed on Saturdays so on top of locking their doors when retail closes, you can't drop off a package, pick up a package, or check your mail for an entire weekend! You need your baby formula? You're out of luck. You have an important legal document to send or receive? You're out of luck.
4. In a lot of apartment complexes that they service, they no longer deliver packages that don't fit in the mail box and they require you to come and pick up the package in the office but as mentioned above, they're not open on weekends so you have to come during the week and when you ring the bell, nobody comes to the door until you've rang it again and again and then asked the single slow moving cashier that you've been waiting for a half hour and nobody is showing up at the door.
What on earth is going on here? Is there no oversight? Even the Westbury location is better than this location.
JP
Joana Pecina
Dec 29, 2025
1.0
It is very understaffed at this location. There's only 1 person that works the front desk here. Please staff your location better. It's causing long wait times. I was there for more than an hour to ship one care package. If it's important & on short time, go to another location.
MG
maheshwar g
Dec 5, 2025
1.0
I got a call from USPS just an hour before my scheduled appointment for passport and was asked to cancel/reschedule it. My rest of the day went into chaos.
SM
Souradipta Maity
Dec 1, 2025
1.0
I had a confirmed passport appointment, yet the staff refused to take my application, claiming “no one is available,” even though I showed up on time with my newborn. Completely unprofessional and unacceptable.
If they aren’t able to honor scheduled appointments, they should not allow people to book them—especially when parents are bringing small babies. Extremely disappointing experience and a total waste of time.
SM
Shelli Miller
Nov 25, 2025
1.0
This place is horrible, I waited in line in the front desk and got bad information, then was told to go away at the mail pick up door where no one showed up for 20 minutes, then I was told to go back over to the front desk, everyone there was nasty and everything they told me about a change of address was inaccurate. Employees are rude and nasty and have attitudes
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Houston?
The United States Postal Service is located at 2950 Unity Dr, Houston, TX 77057.
What are the operating hours of the United States Postal Service at 2950 Unity Dr?
This location is open Monday through Friday from 9:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Can I apply for a passport at the United States Postal Service on Unity Dr?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Most locations, including this one, can also take your passport photo. Remember to complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices, including this one, require scheduling an appointment through the online scheduler for passport services. Limited walk-in hours may be available at select locations.
What is the cost for a passport photo at this USPS location?
The fee for a passport photo at USPS is currently $15.
Can I rent a PO Box at the United States Postal Service on Unity Dr?
Yes, you can rent a PO Box either online or in person at this location. Visit https://www.usps.com/manage/po-boxes.htm to check availability and pricing for your ZIP Code.
Are PO Boxes accessible after regular business hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary by location. Contact this Post Office to confirm specific lobby access hours.
What nearby places can customers visit before or after their trip to the USPS at 2950 Unity Dr?
Nearby, customers can visit United Labels for printing services, Unity of Houston for community and spiritual activities, and enjoy dining at restaurants like Pappamia Italian Kitchen or Maxim's Catering.
Is there a nightclub or bar near the United States Postal Service at Unity Dr for entertainment after mailing packages?
Yes, Club Stereo and T Town 2000 are nearby dance clubs and bars where customers can enjoy nightlife after visiting the Post Office.
Are there services for vehicle shipping or printing near the USPS location at Unity Dr?
Customers looking for vehicle shipping can go to Autoline Transport nearby, and those needing printing services can visit United Labels close to the Post Office.