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Brand Certified

United States Postal Service

1.9
(488 reviews)

Business Details

2950 Unity Dr, Houston, TX
77057, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2950 Unity Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2950 Unity Dr, Houston, TX
77057, United States

Hours

Reviews

1.9
488 reviews
5 stars
90
4 stars
13
3 stars
19
2 stars
13
1 star
353

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over long wait times and dismissive attitudes.

Lost Packages

Several customers reported issues with lost or misdelivered packages, leading to significant dissatisfaction and claims of negligence.

Passport Services

Many customers experienced problems with passport appointments, including cancellations without notice and unavailability of staff, resulting in wasted time and frustration.

Facility Issues

The location was described as understaffed and poorly maintained, with complaints about cleanliness and inadequate service hours.
  • AC
    ALI CASTRO
    Feb 26, 2026
    5.0
    Mi experiencia fue MUY BUENA Y SATISFACTORIA EN LA ATENCIÓN QUE ME BRINDARON COMO CLIENTE POR PARTE DE LA AGENTE KIMBERLY, MUCHÍSIMAS GRACIAS A UDS POR FACILITARNOS EL TRABAJO
  • OO
    Omar Olvera
    Feb 19, 2026
    5.0
    Great post office, Kimberly is always on top of it and taking care of the customers!!!
  • PL
    Pamala Lee
    Feb 16, 2026
    5.0
    I had such a great experience with Kim at the post office today. I came in with a handful of requests and probably more questions than most people, and she handled everything with so much patience. Not once did she make me feel rushed or like I was holding up the line. She was polite from start to finish. On top of that, she has a great sense of humor. I really appreciate her professionalism and kindness, and I hope she gets the recognition she deserves.
  • RV
    Respect Value
    Feb 16, 2026
    1.0
    Today February 16,2026. Post office was closed all day, but on google map it doesn’t say close.
  • NA
    N'Tasha Anders
    Feb 14, 2026
    5.0
    I had to go to this post office twice in a week’s time and Ms. Kim was great! So helpful, funny, and engaging. She really makes this post office come alive with her infectious energy. I didn’t expect to enjoy my post office visits but it’s guaranteed when Ms. Kim is there.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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