Brand Certified
United States Postal Service
1.7(245 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3030 W Fuqua St, Houston, TX
77045, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3030 W Fuqua St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
245 reviews
5 stars
26
4 stars
12
3 stars
7
2 stars
11
1 star
189
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking urgency.
Delivery Issues
Many customers reported missing or misdelivered packages, with frequent claims of packages marked as delivered but not received.
Long Wait Times
Customers consistently mentioned long wait times both in-store and for phone support, leading to frustration.
Facility Condition
The physical condition of the post office was criticized, with comments about it being old, run down, and unsafe.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with specific staff members, indicating some inconsistency in service quality.
- AMAixa MoctezumaFeb 17, 20261.0Horrible services, mail delivery everything is horrible service need shouting down this usps
- SSSACJan 30, 20261.0Horrible post office. It’s gotten worse over the last year. Lost packages, empty packages and delayed packages. Not sure what else to do. Some companies I buy from only deliver usps. I came back today andI’m here now and it says open Saturday 7:30-11:00, we hear the people in the back and nobody is opening. I’ve been here for over 30 minutes. This is so sad.
- BBBryanJan 27, 20262.0Avoid this USPS branch if you can. Building is very old and run down, and the staff doesn’t seem to want to work. One staff (African American lady, middle age) at the desk even chose ‘excellent service’ for the customer satisfaction survey when it’s meant for me to decide. What a joke!
- MRMadison ResnickJan 10, 20261.0I wish I could give less than one star. By any means necessary go to a different location. I live near this one and have been multiple times. Always EXTREMELY rude and then today the person working was not only rude, but had me spend $200 when it turns out I DIDNT NEED TO. They gave me the wrong information about mailing my save the dates and costed me so much wasted money. Everyone that works here acts as if you forced them. The very least any of them can do is treat you like a human and not be so incredibly rude.
- MBMichael B.Dec 26, 20252.0Waiting 2 months for a mailbox key. Came here 4 times already and they always say the same thing. “We’ve got 1 guy and hes backed up since September” as if that’s a valid excuse. And they don’t have my mail or packages. Edit: after over 2 months the key was delivered directly on a Saturday which was appreciated.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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