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Brand Certified

United States Postal Service

2.8
(300 reviews)

Business Details

2909 Rogerdale Rd, Houston, TX
77042, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2909 Rogerdale Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2909 Rogerdale Rd, Houston, TX
77042, United States

Hours

Reviews

2.8
300 reviews
5 stars
100
4 stars
29
3 stars
10
2 stars
19
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Service Efficiency

Several reviews highlighted long wait times and inefficiencies in service, particularly during busy hours.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and professionalism.

Package Handling Issues

Numerous complaints were made regarding lost or mishandled packages, contributing to customer frustration.

Cleanliness and Maintenance

Customers noted that the self-service kiosks were not well-maintained, affecting their overall experience.
  • JJ
    Jesse
    Feb 10, 2026
    5.0
    Wonderful team working there. They all seemed to have a cheerful chemistry, and they were friendly to everyone who was friendly to them. Patiently worked through some identity confirmation work with me and got the job done.
  • CJ
    Cheryl Jackson
    Feb 7, 2026
    1.0
    I needed to pick up a package because for whatever reason it couldn’t be delivered to my house. Simply pick up a package. I waited in line and when I got to the front they said I needed to stand at the customer pick up door. Okay, that’s fine, I’ll move. I waited in the other line for 20 minutes and nobody helped me. Eventually I had to leave because I had something else I needed to go do. Was in this post office for well over 30 minutes just to pick up a package and I couldn’t even do that.
  • IF
    Isadora Figueroa-King
    Feb 5, 2026
    5.0
    Brandy was very helpful and was able to resolve my issue with our PO Box.
  • RR
    Roxy Ralac
    Jan 31, 2026
    1.0
    No se que esta pasando con el correo postal nunca entregan mi paquete oh lo dejan en otras puerta que no es mi Número de Apartamento es muy pesimo el servicio nunca entregan mis paquetes
  • MT
    My Tieu
    Jan 9, 2026
    5.0
    I’ve had good experiences here every time. Mailing packages is always smooth, and today I used their passport service — it was fast, organized, and overall a great experience.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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