Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2909 Rogerdale Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
296 reviews
5 stars
97
4 stars
29
3 stars
10
2 stars
20
1 star
140
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Staff Attitude
Several customers reported negative experiences with staff attitudes, particularly from certain employees who were perceived as condescending or dismissive.
Mixed Experiences
While many customers had negative experiences, some praised specific staff members for their helpfulness and professionalism, indicating inconsistency in service quality.
Long Wait Times
Customers frequently mentioned long wait times and inefficiencies in service, contributing to frustration during their visits.
Lost Packages
Multiple reviews noted issues with lost or mishandled packages, leading to dissatisfaction with the reliability of the postal service.
- MTMy Tieu3 days ago5.0I’ve had good experiences here every time. Mailing packages is always smooth, and today I used their passport service — it was fast, organized, and overall a great experience.
- JAJoe Aquino5 days ago1.0The WORST post office in Houston, Staff are rude and unprofessional, stay away from this post office and find a better post office nearby.
- RJrimsha jafferDec 30, 20251.0I had such a terrible experience. They make me wait for 30 mins just to drop off some packages. All I needed was the yellow cart so that I can bring in the packages. The lady was sitting in front doing nothing yet she was not giving me the cart as if they want to punish their customer for bringing in the packages. When I spoke with the supervisor Ms. Buttler she basically told me that I lying and I did not ring the door bell, I ring that bell at least 10 times while waiting there for 30 mins. T
- TBTabitha BarnesDec 5, 20251.012/5/25 I went to drop a package at the post office but had a few questions, Riley was rude not only to me but also another customer. When checking out at the end the machine asked how was my experience and I tapped the sad face. Riley asks me why I chose that I explained that her attitude and tone are off putting and unprofessional. She said “I’m a mom so it’s the mom in me” to which I replied “your customers aren’t your children” and walked out. She needs to be in the back helping with heavy packages since she acts like an aggressive man. Not using this location anymore.
- CRCarolina RodriguezDec 3, 20252.0I understand the job isn’t easy, but never is it right to have an attitude every time. I come to this location. Several times throughout the year to send an overseas package and every time I’ve come, It’s a different clerk, but I’ve only ever had a problem with the male upfront. The last time I sent the package, It was lost in Mail for three months. This time I go in, hehad an attitude again, and couldn’t find the address that I used several times. USPS should really do a better job and who they hire, making sure that they have good customer service all the time. Not only when it’s convenient to them. All the other female clerks at the front, have always helped me, get the job done, and never had an attitude with me, No matter how stressful the job is.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 2909 Rogerdale Rd?
This Post Office offers mail and package shipping, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and provides passport photo services by appointment.
How can I make an appointment for passport services here?
You need to schedule an appointment using the USPS online passport scheduler. Some limited walk-in hours may also be available.
What are the opening hours of the United States Postal Service at 2909 Rogerdale Rd?
Monday to Friday: 7:30 AM to 5:00 PM; Saturday: 9:00 AM to 12:00 PM; Closed on Sundays.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with the local Post Office.
How can I rent a PO Box at this Post Office?
You can apply online to search availability and reserve a PO Box, then complete the setup in person with two valid IDs.
Are there nearby hotels where I can stay near this Post Office?
Yes, nearby hotels include InTown Suites Extended Stay Houston TX, InTown Suites Extended Stay - Westchase, and Extended Stay America, which are convenient for visitors using postal services.
What dining options are close to the USPS location at 2909 Rogerdale Rd?
Nearby dining includes BLU Beach Bar & Grill, Simon's Chinese Restaurant, J&J Wings and Seafood, Pollo Bravo, and Frenchy's for a variety of meals before or after your visit.
Is there a park near the United States Postal Service at 2909 Rogerdale Rd?
Yes, Westchase Park and Liberty Loop Trail are nearby places where you can relax or enjoy outdoor activities around your visit to the Post Office.
How can nearby services like NB Realty or DrBot Virtual Health be useful to customers visiting this Post Office?
Customers visiting the Post Office can conveniently access nearby services like NB Realty for real estate needs or DrBot Virtual Health for personal care services in the area.