Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4020 Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
140 reviews
5 stars
18
4 stars
7
3 stars
3
2 stars
8
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight extremely rude and unhelpful staff, with specific mentions of an older employee consistently providing poor service.
Operational Hours
Customers frequently report that the post office is closed during posted business hours, leading to frustration and wasted trips.
Facility Condition
The location is described as dirty and poorly maintained, contributing to a negative customer experience.
Staffing Issues
Many reviews indicate that there is often only one employee working, causing long wait times and inadequate service.
Lost Mail
Several customers have experienced issues with lost packages and delayed mail, raising concerns about the reliability of this location.
- KMKarla MessnerNov 14, 20251.0There is an older black lady that is always there and she always seem annoyed and she always says she has no stamps and she can’t do this or that when I went to another it was extremely easy and they figure out what need it to be done with no problem or attitude. This lady here should no longer be working if she does not know her job or likes her job.
- PKpete keyNov 2, 20251.0that older black lady who works there should be fired, never fails to be rude and unhelpful. sad shes usually the only worker there
- LVLuis VelazquezSep 30, 20251.0Very rude dont know how to attend to customers lady said go somewhere else I cant help u here , after I showed her the paper were it said they could help with what i need ,she said not here I dont do that go to another post office, then another time they close for some reason no signs or anything to comeback at another time worst service ever
- ANAna NinoSep 22, 20251.0De verdad que pésimo servicio! Estoy esperando?!?! Desde las 3:30 y la página dice que está en su máxima capacidad y solo soy yo! 🤯
- LMLatrisha McveySep 10, 20251.0The worst service ever experience I’m embarrassed. I really wish I this wasn’t our Postal Service. I will probably never use USPS again. I am just so tired of all the problems with them between them stealing my packages. To them giving me the wrong tracking number for something I purchased. It’s just terrible. I am so tired of USPS. They’re the worst company and sometimes our last resort to have to use and this location is just incompetent honestly
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4020 Broadway St offer?
This Post Office provides mailing and shipping services, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Are appointments required for passport services at this Post Office?
Appointments are generally required and can be scheduled online. Limited walk-in passport hours are available at select locations.
What are the current hours of operation for the Post Office at 4020 Broadway St?
Monday through Friday, it's open from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How do I reserve a PO Box at this location?
You can reserve and pay for a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but specific hours can vary. Please check with this Post Office for details.
Are passport photos available at this location and what is the fee?
Yes, passport photos are available by appointment, and the current fee is $15.
What nearby services can I visit along with the Post Office at 4020 Broadway St?
Nearby, you can visit 45 Smoke Shop for tobacco products, First Cash Advance for payday loans, and Dollar Ninety Nine Cleaners for dry cleaning services.
Are there dining options close to the United States Postal Service at 4020 Broadway St?
Yes, nearby restaurants like Papa Johns Pizza, Taqueria Caminos De Guanajuato, and Seafood and More offer a variety of dining choices before or after your visit.
What medical services are available near the Post Office at 4020 Broadway St?
There are several nearby medical providers including New Teeth Dental Solutions, Broadway Perfect Dental, Garcia Clinic, and Xavier Pharmacy to support your health needs.