Brand Certified
United States Postal Service
1.7(148 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4020 Broadway St, Houston, TX
77087, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4020 Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
148 reviews
5 stars
18
4 stars
7
3 stars
3
2 stars
8
1 star
112
What are people saying?
AI-generated from recent customer reviews
Service Hours
The post office frequently fails to open on time or remains closed during posted business hours, causing frustration among customers.
Customer Service
Many reviews highlight extremely rude and unhelpful staff, particularly an older female employee, leading to a negative customer experience.
Facility Condition
The location is reported to be dirty and poorly maintained, contributing to an overall unpleasant atmosphere.
Mail Handling Issues
Customers have experienced lost packages and delays, raising concerns about the reliability of mail services at this location.
- IHIvan HernandezFeb 24, 20261.0this location is closed .
- CLCecilia LeijaFeb 18, 20261.0Closed during states business hours. Call ahead as they will be in the back and will lock the doors when they should be open
- RCRoxana ConsuegraFeb 4, 20261.0Pésimo lugar vienes en horarios que debería de estar abierto y no lo está
- KMKay “kmonkey89” MonkeyJan 20, 20261.0Closed at 3P on a Tuesday. This lady just locks the doors & chills. Will be calling 311 to complain.
- KMKaren MartinezJan 7, 20261.0It’s 9:25am and ppl are making line inside because the other doors are still closed… they took off the big chain from the front ones at 9:20am. The site says opens at 9am
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4020 Broadway St offer?
This Post Office provides mailing and shipping services, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Are appointments required for passport services at this Post Office?
Appointments are generally required and can be scheduled online. Limited walk-in passport hours are available at select locations.
What are the current hours of operation for the Post Office at 4020 Broadway St?
Monday through Friday, it's open from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How do I reserve a PO Box at this location?
You can reserve and pay for a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but specific hours can vary. Please check with this Post Office for details.
Are passport photos available at this location and what is the fee?
Yes, passport photos are available by appointment, and the current fee is $15.
What nearby services can I visit along with the Post Office at 4020 Broadway St?
Nearby, you can visit 45 Smoke Shop for tobacco products, First Cash Advance for payday loans, and Dollar Ninety Nine Cleaners for dry cleaning services.
Are there dining options close to the United States Postal Service at 4020 Broadway St?
Yes, nearby restaurants like Papa Johns Pizza, Taqueria Caminos De Guanajuato, and Seafood and More offer a variety of dining choices before or after your visit.
What medical services are available near the Post Office at 4020 Broadway St?
There are several nearby medical providers including New Teeth Dental Solutions, Broadway Perfect Dental, Garcia Clinic, and Xavier Pharmacy to support your health needs.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website