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Brand Certified

United States Postal Service

1.6
(205 reviews)

Business Details

3836 S Gessner Rd, Houston, TX
77063, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3836 S Gessner Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3836 S Gessner Rd, Houston, TX
77063, United States

Hours

Reviews

1.6
205 reviews
5 stars
24
4 stars
5
3 stars
2
2 stars
4
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over their treatment.

Package Handling

Customers reported issues with package tracking and handling, including packages not being scanned or lost.

Staff Attitude

Many reviews mentioned a negative attitude from staff, particularly older employees, contributing to a poor customer experience.

Service Efficiency

Customers frequently complained about slow service and long wait times, with some stating that the staff seemed indifferent to their needs.
  • ZL
    zakia liman
    Jan 17, 2026
    1.0
    I feel like they don’t scan packages for a reason still unknown to me, but it’s been several days since I dropped 2 packages there and they haven’t been tracking. A few years ago I lost a package I dropped at this same location and I thought I made a mistake somehow. This time I took pictures of my packages after I dropped them just to remember. But they have not been t scanned after several days. I wonder if I should start worrying again this time.
  • RL
    Reynaldo Lopez
    Jan 8, 2026
    5.0
    Espacio de estacionamiento y atención rápida.
  • VV
    Vinny
    Dec 16, 2025
    1.0
    Very unfriendly. I brought mail that was incorrectly mailed to me and they told me to bring it to another post office.
  • OO
    Onyemachi Omeni
    Nov 11, 2025
    5.0
    Very good
  • EC
    elizbeth castaneda
    Oct 27, 2025
    1.0
    Had appointment at 1:15 arrived at 1:10pm was told the lady is off to lunch for an hour .......

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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