Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3836 S Gessner Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
202 reviews
5 stars
23
4 stars
5
3 stars2
2 stars
4
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over their treatment.
Staff Attitude
Many customers reported that staff members appeared miserable and unprofessional, often displaying a lack of respect towards customers.
Service Efficiency
Customers frequently complained about slow service and long wait times, with some stating that their packages were mishandled or lost.
Management Issues
Several reviews suggested a need for management intervention to address the ongoing issues with staff behavior and service quality.
Mixed Experiences
While many reviews were negative, a few customers did mention positive interactions with specific staff members, indicating inconsistency in service.
- OOOnyemachi OmeniNov 11, 20255.0Very good
- ECelizbeth castanedaOct 27, 20251.0Had appointment at 1:15 arrived at 1:10pm was told the lady is off to lunch for an hour .......
- HQHao QiOct 6, 20255.0Been at this location twice in the last month and it's a good experience both times. The staff are friendly and they both were happy to answer my mail related questions.
- MZmaythaw zinooSep 8, 20251.0I would give a rate below one star. The service is really bad.
- HMherbert mooreAug 7, 20251.0"Horribly rude"!!!!!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the operating hours of the United States Postal Service located at 3836 S Gessner Rd, Houston?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need to schedule an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment using the online scheduler; limited walk-in hours may be available.
What is the fee for getting a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office and how do I do it?
Yes, you can apply for a PO Box either online or in person at this Post Office with proper identification.
Is there 24-hour access to the PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary. Please check with this Post Office for specific lobby hours.
Are there other Post Office locations near 3836 S Gessner Rd?
Yes, nearby Post Offices include United States Postal Service, USPS, and US Post Office, providing additional mailing and shipping options in the area.
What nearby places offer food or dining options close to this Post Office?
Nearby dining options include La Tapatia, a Mexican and Tex-Mex restaurant, and Little Caesars Pizza, offering convenient meal choices when visiting the area.
Are there personal care services near the USPS at 3836 S Gessner Rd?
Yes, several hair salons and beauty services such as Southwest Haircuts, Jazzy Hair Studio 2, and Salon ALX are near the Post Office for your grooming needs.
What other services or stores can I find near this Post Office location?
Nearby services and stores include laundromats like Yukivin Washateria, furniture at American Latino Furniture, mobile phone stores such as Cellular Care & Repair and Boost Mobile, and convenience stores like Circle K and Valero.