Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3816 N Shepherd Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
162 reviews
5 stars
22
4 stars
5
3 stars
4
2 stars2
1 star
129
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlight consistently rude and unhelpful staff, with specific employees frequently mentioned for their poor customer service.
Unreliable Hours
Customers report that the post office is often closed during posted business hours, leading to frustration and inconvenience.
Service Issues
Many customers experienced problems with package drop-offs and general service, indicating a lack of efficiency and support for e-commerce needs.
Mixed Experiences
While some customers had positive interactions with specific staff members, the overall sentiment leans heavily towards dissatisfaction.
Facility Condition
The location is described as small and poorly maintained, contributing to a negative customer experience.
- MHMariannia Hernandez4 days ago1.0I am very confused why my younger sister went to file for her passport the clerk request to keep her birth certificate. This is the fist time I've ever heard of this happening. Is it possible they are doing something illegal. Should I contact someone?
- TXTrouble Man xxxNov 12, 20251.0It's one postal worker working and it's twelve people waiting in line. It's other postal workers walking around and doing Nothing but eating snacks and talking to each other.
- DBDahlgren BakerNov 7, 20251.0The perfect pit stop for anyone looking for a quick trip to the Twilight Zone. Also the shortest visit you’ll ever have to a post office, but that’s only because I don’t think anyone works here? Heaven knows what universe your package might end up in, but it’s kind of fun to think about
- JFJeanne FrisbieOct 28, 20251.0Just don’t go here. Don’t waste your time. Go to any other post office. They are randomly closed in the middle of the day and SO unreliable.
- RKRoshni KrishnasingOct 28, 20251.0Gets the job done but the lady who works here (she’s always there when I go) is such a GRUMP and is so rude!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3816 N Shepherd Dr offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport applications and photos, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment online; limited walk-in hours are sometimes available.
What are the operating hours of the USPS at 3816 N Shepherd Dr?
The Post Office is open Monday through Friday from 9:00 AM to 4:00 PM and is closed on weekends.
How can I reserve a PO Box at this Post Office?
You can search and reserve available PO Boxes online at the USPS website, then complete setup in person with valid ID.
Does this Post Office offer 24/7 access to PO Boxes?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary, so check with this location directly.
What nearby places can I visit before or after my trip to this Post Office?
Nearby spots include Miller's Cafe for a meal, Farmboy Brew Shop for drinks, and the Garden Oaks Shopping Center for shopping.
Is there a convenient place to grab food near the USPS at 3816 N Shepherd Dr?
Yes, Subway sandwich shop and Brother's Pizzeria are nearby options for quick meals close to the Post Office.
Are there any health or medical facilities near this USPS location?
Life Savers Emergency Room, Contemporary Endodontics Heights, and Houston Children's Dental Center are nearby healthcare providers.
How can I find this United States Postal Service location using online resources?
You can find details and schedule appointments at https://tools.usps.com/locations/details/1364426 and access USPS mobile apps on iOS and Android.