Brand Certified
United States Postal Service
1.7(168 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3816 N Shepherd Dr, Houston, TX
77018, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3816 N Shepherd Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
168 reviews
5 stars
24
4 stars
5
3 stars
4
2 stars2
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over their treatment.
Operational Hours
Customers frequently reported that the post office is often closed during posted business hours, leading to significant inconvenience.
Staffing Issues
Reviews indicated a lack of staff presence, with many customers experiencing long wait times or finding the location closed without notice.
Mixed Experiences
While many reviews were negative, a few customers mentioned positive interactions with specific staff members, indicating inconsistency in service quality.
- RMRonald MedinaJan 16, 20261.0La persona que está atendiendo es muy pesada trata mal a los clientes
- CZCudi zoneDec 12, 20255.0The clerk that attended me was actually really nice to me and the process was very quick! We should really be more kind to people. U never know what anyone is going through, treating everyone with respect just the way we would like to be treated 😊
- AFArlette FordDec 12, 20251.0The workers there have a stank attitude and unwelcoming presence, I'm sure they hate working there. By far the worst post office I have ever been too. Starting from the beat up sign , to the dark old hallway, to the bad customer service. Says ALOT!! They need to get it together!
- HBHector BrizDec 10, 20251.0Why north houston dont take care of this store?
- APAlexandra PlattDec 9, 20251.0Never open, no drop box, and the people who work here are incompetent and unpleasant.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3816 N Shepherd Dr offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport applications and photos, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment online; limited walk-in hours are sometimes available.
What are the operating hours of the USPS at 3816 N Shepherd Dr?
The Post Office is open Monday through Friday from 9:00 AM to 4:00 PM and is closed on weekends.
How can I reserve a PO Box at this Post Office?
You can search and reserve available PO Boxes online at the USPS website, then complete setup in person with valid ID.
Does this Post Office offer 24/7 access to PO Boxes?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary, so check with this location directly.
What nearby places can I visit before or after my trip to this Post Office?
Nearby spots include Miller's Cafe for a meal, Farmboy Brew Shop for drinks, and the Garden Oaks Shopping Center for shopping.
Is there a convenient place to grab food near the USPS at 3816 N Shepherd Dr?
Yes, Subway sandwich shop and Brother's Pizzeria are nearby options for quick meals close to the Post Office.
Are there any health or medical facilities near this USPS location?
Life Savers Emergency Room, Contemporary Endodontics Heights, and Houston Children's Dental Center are nearby healthcare providers.
How can I find this United States Postal Service location using online resources?
You can find details and schedule appointments at https://tools.usps.com/locations/details/1364426 and access USPS mobile apps on iOS and Android.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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