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Brand Certified

United States Postal Service

1.8
(422 reviews)

Business Details

6500 De Moss Dr, Houston, TX
77074, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6500 De Moss Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6500 De Moss Dr, Houston, TX
77074, United States

Hours

Reviews

1.8
422 reviews
5 stars
72
4 stars
14
3 stars
7
2 stars
14
1 star
315

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over long wait times and lack of assistance.

Package Handling

There are multiple complaints about lost or misdelivered packages, with customers alleging theft by delivery personnel and poor tracking of items.

Operational Issues

Customers reported frequent problems with the post office's opening hours, including late openings and unresponsive phone lines.

Mixed Experiences

While many reviews are negative, a few customers noted positive interactions with specific staff members who provided helpful service.
  • CP
    Clinica Paset
    Feb 9, 2026
    5.0
    Excelente. Buen servicio
  • TC
    Titanium- cRotch
    Feb 6, 2026
    1.0
    Cant deliver packages in time
  • AL
    Ann L
    Feb 4, 2026
    1.0
    Worst experience ever! This clerk (first name starts with W) was so rude and incompetent and it is disgusting! There have been multiple complaints about this same clerk's attitude and it doesn't look like his supervisor has addressed the issue. Totally unacceptable!
  • MD
    Martha Diaz
    Jan 26, 2026
    1.0
    Horrible, brought one item to get scanned, the guy just threw my stuff at basket and didn't get scanned, please get your mail scanned! This place loses mail packages all the time!
  • AM
    Aaron Moore
    Dec 16, 2025
    1.0
    The subs they use on routes are beyond useless. They show up at 5:45 and just hand the mail off at the counter and jet right out of there of there without even checking for outgoing mail. We all know why they don't work at an actual business.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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