Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 634 W Cavalcade St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
317 reviews
5 stars
51
4 stars
11
3 stars
14
2 stars
15
1 star
226
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight extremely rude and unprofessional behavior from staff, with many customers feeling disrespected and dismissed.
Passport Appointments
Frequent complaints about canceled passport appointments and lack of available staff to assist, leading to significant customer frustration.
Delivery Issues
Customers report consistent problems with mail delivery, including misdelivered packages and lack of mail service on certain days.
Staffing Problems
The location is often understaffed, leading to long wait times and inadequate service during busy hours.
Mixed Experiences
While many reviews are negative, a few customers mention positive interactions with specific employees who provided helpful service.
- NHNoemi HernandezNov 18, 20251.0I am really upset with this location, yesterday Monday I had an appointment for passport services for my 2 kids. I arrived 30 minutes early, come to find out that all passport appointments were canceled, due to low personal. They failed to send a notification of cancelation, and its a real hassle when I missed work and kids missed school as well. I wanted to talk to the person in charge, i rang the bell on the door for complaints and you can hear footsteps on the other side but no one would answer. It is really unprofessional to have people working in these places that do not care about customers. I
- EHElizabeth HancockNov 17, 20251.0I do everything I can to avoid this place and specifically one of the rudest people I have encountered. I have been three times 5 minutes before 5 to drop prepaid packages. I just need a receipt printed which takes 30 seconds max. This time there was no line. The attendant's greeting was "We close at 5" with a scowl on her face. I said "Great! We still have plenty of time. I just need a receipt please." She repeated disdainfully that they close at five and when she looked at my packages told me I couldn't come to this location and had to go to a different one that I am zoned to. She grabbed them from me anyway and ordered me around rudely, then had the audacity to tell me to have a. nice day in the most sarcastic tone ever. The irony was I was having a fine day, until she ruined my mood completely. Her ugliness comes from her core. All I could do was walk away and hope that I never have to come back. I prayed for her on my way home, cause I can only imagine that someone who needs to be so rude to people is wildly unhappy and lost. Stay away unless you are a glutton for punishment.
- NNNinobrownOct 25, 20251.0Im in 77022 area off Appleton.The mail carriers must work when they want because I see none some days!!!They just don’t even bother delivering mail!!!!!This is facts!!!!!What happpened to the sale adds like grocery sale ads??????
- DTDaniela TurrubiatesOct 24, 20251.0Had a passport appointment and as I walked in the employee tells me it’s cancelled and was extremely rude
- JJJaslyn JacksonOct 10, 20251.0There’s a courier here who is clearly lying about attempting to deliver packages. I have been tracking my package for a week now and every night they say “no access to delivery location”. I have cameras and a call button at my apartment complex and it’s obvious and I have proof that there have been NO attempts. I’ve never even had USPS need access to deliver any other package into our mailroom either. They keep rescanning the package so I’m unable to file a formal complaint through USPS online. The 1-800 number is just a ridiculous AI voice that won’t transfer you to a real person and when you go in person they don’t care to try to help. You should know WHERE packages are and WHAT courier is on the route. Whoever the carrier is that’s refusing to actually deliver my package truly needs to be reprimanded accordingly.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 634 W Cavalcade St?
You can send mail and ship packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment using the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of this USPS branch?
This Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I rent a PO Box online for this location?
Yes, you can search and reserve available PO Boxes online and complete your setup in person at the Post Office.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; check with this location for specifics.
Are there nearby dining options close to the USPS at 634 W Cavalcade St?
Yes, nearby you can find La Chingada Tacos & Tequila for Mexican cuisine, unos p'nches tacos offering tacos, Mèo Bar serving Asian food and drinks, and Bellissimo for Italian dining.
What nearby places can help me with vehicle needs around the Post Office?
AutoZone provides automotive parts and repair services nearby, and Chevron Station Houston offers fuel and automotive services, making it convenient to attend to vehicle needs before or after visiting the Post Office.
Are there any notable landmarks or accommodations near the USPS location?
Nearby landmarks include Lincoln Heights and Cavalcade Heights 735 LLC. For accommodations, 735 W Cavalcade Apartments and Residence at the Heights are nearby options.
What nearby services might assist with wellness and community activities near the Post Office?
Core & Soul Studio offers pilates, yoga, and gym services, Petra Thai Massage and Spa provides massage therapies, and HIVE Houston is a community service and art gallery venue near the Post Office.