Brand Certified
United States Postal Service
2.1(234 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5415 Lawndale St, Houston, TX
77023, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5415 Lawndale St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
234 reviews
5 stars
43
4 stars
17
3 stars
6
2 stars
11
1 star
157
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while a few praised friendly and efficient service.
Operational Issues
Numerous complaints about the post office being closed during posted hours, understaffing, and unreliable mail delivery, including lost packages and delayed services.
Passport Services
Mixed reviews on passport services, with some customers experiencing helpful assistance while others faced rude staff and lack of availability.
Overall Experience
Overall, the location has received a mix of positive and negative experiences, with many customers expressing frustration over service quality and management.
- RTR TorresJan 8, 20265.0The best possible station in Houston. Everyone here is very hard working and polite. Nobody ever has a problem here.
- GKG KDec 3, 20251.0The staff here are so damn rude!
- EEEudeamonismNov 17, 20254.0People are really friendly. I like that improvement. The only thing that was kind of weird was I didn’t get a receipt. It was because your machine wasn’t working so wish I got that you always like to get a receipt. You know when you when you’re dropping off packages.
- BMBig ManyLTSNov 1, 20251.010/1 25 on a Saturday morning thres this lady has a really bad attitude I ship out a package and was very rude and did not even want to explain how to ship out a package fed ex takes ur adress it's going to and takes care of the rest ...
- TATracy AlamosOct 30, 20255.0Service at this location has gotten much better! Went 2 years ago and they were very rude when it came to my passport appointment and assumed I was not prepared with a photo because I didn’t answer their call the day prior. I was at work and couldn’t answer but I heard their voicemail letting me know they didn’t have a camera. I went again this year for my youngest son’s passport and they were very nice, welcoming, and helpful. I did notice that at the end of the transaction the kiosk does ask you to rate your experience with either a smiley or sad face.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 5415 Lawndale St offer?
This USPS location provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and other postal services.
Can I apply for a first-time U.S. passport at this postal office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo with an appointment.
How do I schedule an appointment for passport services at this location?
You need to schedule a passport appointment using the USPS online scheduler as most locations require appointments during set hours.
What are the operating hours for this USPS location?
Open Monday to Friday from 8:30 AM to 4:00 PM, Saturdays 8:30 AM to 11:00 AM, and closed on Sundays.
How can I reserve a PO Box at the 5415 Lawndale St USPS?
You can reserve a PO Box online quickly and securely at the USPS website, then complete your setup in person at the Post Office.
Is 24/7 access available to the PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. It's best to check with this local Post Office.
Are there any restaurants near the United States Postal Service at 5415 Lawndale St?
Yes, nearby are Mi Charro Mexican Restaurant, Hacienda Tacos y Tamales, Harris County General Store Barbecue Co., El Greco Greek Restaurant, and Mr. Donut for snacks and meals.
What nearby car services are available around the USPS location?
Nearby car services include H-Town Car Wash, Carlos car wash with auto detailing and repair, and Mr Cars LLC car dealership and automotive accessories.
Are there any nearby schools close to the Post Office for families visiting the area?
Yes, KIPP East End High School, which serves elementary and high school students, is located near the USPS location at Lawndale.
How can visiting nearby places help customers of the USPS at 5415 Lawndale St?
Customers can plan visits to nearby restaurants like Mi Charro or Mr. Donut for meals before or after postal errands, and access nearby services like car washes or schools if needed.
Brand Certified Facts from United States Postal Service
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