Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 550 Maxey Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
275 reviews
5 stars
48
4 stars
12
3 stars
8
2 stars
8
1 star
199
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to frustration and dissatisfaction.
Wait Times
Long wait times were frequently mentioned, with customers often waiting over 30 minutes due to understaffing.
Staffing Issues
Numerous reviews highlighted a lack of staff during busy hours, contributing to poor service and delays.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment was negative regarding service quality.
Facility Conditions
Several reviews noted the location's cleanliness issues and disorganization, impacting the overall customer experience.
- CCCarlos CharlesNov 18, 20251.0I went to get my certificates letter and both envelopes were open
- GAGaby Aguirre-FajardoSep 10, 20251.0⭐☆☆☆☆ Terrible service. The line was extremely long and only one person was working. They move very slowly and take their sweet time while customers are left waiting forever. Very unprofessional and frustrating experience.
- GHGina HernandezSep 10, 20255.0I went with my mom to help her get her passport, and we were assisted by Justice. I had to make sure to write a review because she truly provided outstanding customer service. Justice was kind, patient, attentive, and service-oriented throughout the entire process. She made what could have been a stressful appointment feel easy and pleasant. I wish every USPS worker displayed the same level of care and attentiveness that she did.
- MCMaidoivis CardenasSep 4, 20254.0As hecho trámite de pasaporte no sabes cómo es la atención
- VRVictor RuizAug 26, 20251.0Rude staff overall but fix that pothole! Ripped the bottom piece piece of my car off.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service branch located?
The United States Postal Service branch is located at 550 Maxey Rd, Houston, TX 77013.
What are the operating hours of the USPS at 550 Maxey Rd?
The USPS at 550 Maxey Rd is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I submit a first-time passport application at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State.
Is an appointment required for passport services?
Most passport services require scheduling an appointment through the online scheduler, although limited walk-in hours may be available at select locations.
Does this USPS location provide passport photo services?
Passport photo services are offered by appointment only using the online scheduler.
What is the fee for a passport photo at this location?
The current fee for a passport photo at USPS is $15.
How can I rent a PO Box at this USPS branch?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Check with this local Post Office for specific lobby hours.
What nearby food options are available around the USPS at 550 Maxey Rd?
Nearby eateries include McDonald's for fast food, TropiPizza And Cuban Bakery for dining, and Maxey Nutrition for health food options, all within close proximity to the Post Office.
Is there public transportation access near the USPS branch?
Yes, METRO Maxey Park & Ride, a park and bus station, is nearby, providing convenient public transit options for customers visiting the Post Office.
What other useful services and stores are located close to the USPS on Maxey Rd?
Customers can find a Walgreens pharmacy, Western Union money transfer services, and a Shell gas station nearby, useful for errands before or after visiting the Post Office.