Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 550 Maxey Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
281 reviews
5 stars
49
4 stars
13
3 stars
8
2 stars
8
1 star
203
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several specific complaints about individual employees.
Wait Times
Numerous reviews highlighted excessively long wait times and understaffing, leading to frustration among customers.
Package Issues
Frequent complaints about lost or misdelivered packages, with customers expressing dissatisfaction over the handling of their mail.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned towards negative experiences.
Cleanliness and Organization
Several reviews mentioned the location being dirty and unorganized, contributing to a poor customer experience.
- BBBianca BotelloDec 26, 20251.0Insanely annoying place they have ahd their drop off box “out of service” for two weeks pretty sure its bc they dont want to get anymore packages there was two people here as i just stopped by n their drop off box was slightly open so i put my packages in there i did try to ask them before hand since im jsut dropping off but they ignored me so yea this place deserves no stars im sorry u have to work we all do.
- LPLinda PolkDec 19, 20251.0The one guy I spoke to was rude and almost aggressive. All I wanted to do was change my address. Do better there are way to many option’s to be mistreated.
- CWCredibility WarsDec 17, 20251.0No surprise that Congress had a special hearing a few years ago for the Houston USPS poor service, as evidenced in the repeated "out of service" package chute.
- SLShannon LaniseDec 10, 20255.0I was in and out. Justice was helpful and polite. Great visit to the USPO.
- FTFair TreatmentDec 1, 20251.0Mailed something to my daughter on November 20th. My daughter still haven't received her mail. I think it was stolen.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service branch located?
The United States Postal Service branch is located at 550 Maxey Rd, Houston, TX 77013.
What are the operating hours of the USPS at 550 Maxey Rd?
The USPS at 550 Maxey Rd is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I submit a first-time passport application at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State.
Is an appointment required for passport services?
Most passport services require scheduling an appointment through the online scheduler, although limited walk-in hours may be available at select locations.
Does this USPS location provide passport photo services?
Passport photo services are offered by appointment only using the online scheduler.
What is the fee for a passport photo at this location?
The current fee for a passport photo at USPS is $15.
How can I rent a PO Box at this USPS branch?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Check with this local Post Office for specific lobby hours.
What nearby food options are available around the USPS at 550 Maxey Rd?
Nearby eateries include McDonald's for fast food, TropiPizza And Cuban Bakery for dining, and Maxey Nutrition for health food options, all within close proximity to the Post Office.
Is there public transportation access near the USPS branch?
Yes, METRO Maxey Park & Ride, a park and bus station, is nearby, providing convenient public transit options for customers visiting the Post Office.
What other useful services and stores are located close to the USPS on Maxey Rd?
Customers can find a Walgreens pharmacy, Western Union money transfer services, and a Shell gas station nearby, useful for errands before or after visiting the Post Office.