Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5015 Westheimer Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
121 reviews
5 stars
20
4 stars
5
3 stars
2
2 stars0
1 star
94
What are people saying?
AI-generated from recent customer reviews
Service Reliability
Customers frequently reported that the post office is often closed during posted hours, leading to frustration and inconvenience.
Staff Attitude
There are numerous complaints about rude and unprofessional behavior from staff, particularly from a specific employee named Pat.
Customer Experience
While some customers praised the helpfulness of certain staff members, many others expressed dissatisfaction with long wait times and poor service.
Operational Hours
The post office consistently opens late and closes early, causing confusion and dissatisfaction among customers.
- BCBob CatNov 20, 20251.0Not reliable. Dropped off a 2-day shipping on Monday and the package didnt leave until thursday..
- BBBad BitchSep 26, 20255.0PROFESSIONAL DIGITAL MINI SCALE MODEL No.:PT500G 500g x 0.01g Patent Pending Made in China USE 2 x AAA BATTERIES NOT LEGAL FOR TRADE/ NON LEGALE POUR LE COMMERCE
- NSNelson SantanaSep 23, 20251.0This place deserves its low rating and USPS in general is absolute crap.
- JMJoey MezaMay 17, 20201.02 different packages were supposed to have been delivered on Saturday, May 16, but no delivery attempt was made for either of them. And now I get a notification that I need to pick up my package at the Post Office inside the Galleria Mall, which means I have to stand in line, wait, wait some more, and this is just very inconvenient. One tracking number 937488967109########## shows that a delivery attempt was made around 1pm but I assure you that none was made. I had both packages addressed to my work and there were always multiple people staffed and ready to receive a package. The second one 937488967109########## doesn't even show that an attempt was made. Not sure if your postman or woman lied about the attempted delivery or what but this is very inconvenient for me and very upsetting. This is what happens when government runs things, people!!!
- RSRalph SantiagoJul 26, 20175.0I entered USPS at open which was at 9 AM in the morning. There a proximally four people in front of me and they were seeing straight away. The representative was very courteous and efficient and assisted me with three packages. I was out in less than 15 minutes.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service on 5015 Westheimer Rd?
You can send mail and packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
What are the operating hours of the Post Office at 5015 Westheimer Rd?
The Post Office is open Monday through Friday from 11:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Is an appointment required for passport services at this location?
Most passport services require scheduling an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
How much does a passport photo cost at this USPS Post Office?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box at the 5015 Westheimer Rd Post Office?
Yes, you can apply for a PO Box either online or in person at this location. You will need two valid forms of ID for in-person applications.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; hours may vary, so check this location's specific lobby hours.
What nearby food options are available around the USPS at 5015 Westheimer Rd?
Nearby places to eat include Firehouse Subs Houston Galleria, Subway, Chipotle Mexican Grill, Sbarro, and la Madeleine. You can enjoy a meal before or after your visit.
Are there shopping options near this USPS location?
Yes, nearby shopping includes John Varvatos, DIOR, Christian Louboutin, Miu Miu, Tod's, Versace, and the Houston Galleria Gamestop, perfect for combining errands with your postal visit.
What recreational or entertainment venues are close to the United States Postal Service at 5015 Westheimer Rd?
The Escape Game Houston and the Galleria Mall Ice Rink are nearby, offering fun activities if you want to explore local attractions around your postal visit.