Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5210 Griggs Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unprofessional behavior from staff, with some employees being helpful and friendly, creating a mixed experience.
Delivery Issues
Numerous complaints about lost mail, packages delivered to wrong addresses, and failure to deliver packages altogether.
Efficiency
Some customers noted that clerks handled crowds efficiently, while others experienced long wait times and poor service.
Mixed Experiences
While some customers had positive interactions, many others expressed frustration with the overall service quality.
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Casey Miller (Coco)
6 days ago
1.0
There is something seriously going on at this location I went in and did a change of address last year in August...it is now January of the new year and still no mail I've contacted everyone I was supposed to regarding missing mail and nothing has been done my credit cards have come up missing at the location you never receive them and to see other people have a are going through the same thing we need The FBI to come out and investigate what is going on at this post office I'm in the process of trying to start this action and I hoping others join in with me!
MM
Monica Noor Morales
Dec 6, 2025
1.0
Today is Saturday, 12/6. I was expecting a package today that I ordered on my Amazon Business Prime account, but the driver at Foster Place did not attempt to contact me about issues at the gate. I have been waiting all day for this order and urgently need it for an event we have tomorrow.
I called the UPS customer service line and asked if the driver could come back. I instead received an anonymous call from Foster Place stating that they do not make any attempts to call the customer and that I could pick up the package on Monday at their office. You are a third-party delivery courier. I did not place an order for pickup at your place. Terrible, terrible service! I receive packages almost every other day, including today. If anyone has ever encountered issues at the gate, they are at least courteous to make a real effort to deliver the items by trying to communicate with me. You marked my Amazon account as having attempted delivery. You did not attempt, and I did not appreciate the message that was left after the fact.
AA
A Alexander
Dec 3, 2025
1.0
The customer service needs to be addressed here. The African American woman is very rude, unprofessional and her customer service to women especially is distasteful. I wish I did not have to ever go into this location, but my mail comes out of this office. Not only that why I am ringing a bell to get service when their job is to be at the counter. I literally had to ring the bell and still was told to wait had another customer not told me about a bell I would have still be waiting there. I ask question and her need to not answer or say she do not know is insane to me. It makes me boil with rage every time I have to deal with her at the desk. Something needs to be done.
SW
Sonya Washington
Oct 2, 2025
5.0
Clerks were patient and handled the crowd efficiently
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I access at the United States Postal Service located at 5210 Griggs Rd?
You can send mail and ship packages, purchase money orders, get Post Office™ boxes, passports, gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment booked through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for the United States Postal Service on Griggs Rd?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I reserve a PO Box online for this USPS location?
Yes, you can search and reserve available PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete your setup in person.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary locally, so it's best to check with this location.
What is the fee for taking a passport photo at this USPS?
The current fee for a passport photo at USPS is $15, and an appointment is required for photo services.
How can nearby transportation options help me visit the USPS at 5210 Griggs Rd?
Nearby the USPS location is the 'griggs & mlk' travel and transportation hub, which can assist customers in reaching the Post Office conveniently.
Are there any nearby dining options where I can eat before or after visiting the Post Office?
Yes, 'Subway' sandwich shop is nearby, offering a convenient place to grab a meal before or after your visit to USPS.
What community resources are close to the USPS at 5210 Griggs Rd that might benefit visitors?
Nearby community resources include the 'Houston Texans YMCA' for fitness, 'Houston Area Urban League' for social services, and 'Palm Center' community center, providing additional support and activities for locals.