Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5302 Galveston Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
135 reviews
5 stars
20
4 stars
6
3 stars1
2 stars0
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Operational Issues
Customers frequently reported that the post office was closed during stated hours, and that systems were often down, causing delays and frustration.
Package Handling
There were multiple complaints about lost or tampered packages, with some customers suspecting internal theft.
Staff Attitude
Several reviews mentioned staff having a negative attitude, being unresponsive, or showing a lack of care towards customers.
Mixed Experiences
While many customers had negative experiences, a few mentioned helpful staff members who provided good service.
- JOJoe Olmos6 days ago1.0Bad customer service, sad place
- ACAqua CunninghamDec 19, 20251.0Locked doors before 3:30pm and hours say 5 pm is when it closes. Not the first time either.
- DMDestiny MageeOct 24, 20251.0You can call and call and call (which I have) and when they finally answer they say "we'll have someone check the shelf for you" without any information to know what package to look for and put you on hold before you can say ok. If this were a package I had time to re-order I would do that, just let me pick it up unless of course you lost it and that's why my tracking hasn't been updated in TWO DAYS!! Last time I had an issue like this someone answered the phone and actually put my package to the side for me to pickup. I don't know WHY this one person is being so inconsiderate today
- JLJames LaFonckSep 26, 20254.0Easy in and out...but quite disorganized operationally. Typical civil servants
- JCJuan CruzSep 22, 20251.0Monday 09/22/25 My mail was left at my neighbor mailbox. Make sure that you put the mail where it goes. 😡😡
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 5302 Galveston Rd?
You can send mail and packages, get money orders, reserve Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State, and many locations also provide passport photo services.
Do I need an appointment for passport services at this USPS?
Most locations require you to schedule an appointment using the online scheduler; some also offer limited walk-in hours for passport services.
What are the operating hours of this USPS location on Galveston Rd?
This Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I reserve a PO Box at this Post Office?
You can search for availability and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person at the location.
Are PO Boxes accessible after hours at 5302 Galveston Rd USPS?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Please check with this local Post Office for specific lobby access times.
Which nearby places can visitors check out before or after visiting the USPS at 5302 Galveston Rd?
Nearby, visitors can find Joe's Deli for meals, Sleep Designs and Sanitary Mattress Company for furniture shopping, and Beacon Insurance Agency for insurance services.
How can nearby post offices help customers visiting the USPS on Galveston Rd?
Nearby post offices like US Post Office and DOCS Inc. Records Storage provide additional mailing, shipping, and storage options that might complement your visit to this USPS location.
What professional services near this USPS location might be useful for customers?
Businesses like Thermo Mold Crawfish Tables (professional services), Gulf Coast Torch & Regulator (professional services), and Greenlight Inspections (home inspection and pest control) are located nearby and may offer complementary support.
How can customers reach the United States Postal Service at 5302 Galveston Rd for inquiries?
You can contact the Post Office at the local phone number +1 713-910-1805 or the main USPS customer service line at +1 800-275-8777.