Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5302 Galveston Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
133 reviews
5 stars
20
4 stars
6
3 stars1
2 stars0
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Operational Issues
Customers frequently reported disorganization, long wait times, and inconsistent hours of operation.
Package Handling
There are multiple complaints about lost, tampered, or misdelivered packages, indicating a serious issue with package handling.
Staff Attitude
Several reviews mentioned staff members displaying negative attitudes and a lack of willingness to assist customers.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and friendly service.
- DMDestiny MageeOct 24, 20251.0You can call and call and call (which I have) and when they finally answer they say "we'll have someone check the shelf for you" without any information to know what package to look for and put you on hold before you can say ok. If this were a package I had time to re-order I would do that, just let me pick it up unless of course you lost it and that's why my tracking hasn't been updated in TWO DAYS!! Last time I had an issue like this someone answered the phone and actually put my package to the side for me to pickup. I don't know WHY this one person is being so inconsiderate today
- JLJames LaFonckSep 26, 20254.0Easy in and out...but quite disorganized operationally. Typical civil servants
- JCJuan CruzSep 22, 20251.0Monday 09/22/25 My mail was left at my neighbor mailbox. Make sure that you put the mail where it goes. 😡😡
- MRMartin RamiresAug 25, 20255.0I want to leave a good review for Patrick very helpful n only one working there lately when I go leave my packages!i haven’t had a problem with getting my packages delivered quickly sometimes earlier than due date!thank you Patrick for always being helpful!👍
- BGB GAug 11, 20251.0I would like to leave no stars. This place needs to be shut down. They do not care about customers. Two things happened to me at a week apart. 1. Needed to mail out a letter, went there and asked for an envelope and lady said in a rude way that they didnt have any. How can the usps not have envelopes. Left without being able to send my letter out. 2. Went in today to ship back a package. Needed to buy the label and tape the bag closed. They couldnt provide me with the tape, said they didnt have any but i could clearly see the tape gun in a table behind the guy. Then goes to tell me that all packages need to be taped up before i go in there. Im a working citizen and dont have the tape needed to tape the bag shut so im thinking since usps is a shipping and receiving place then they could help me out with that but i guess not. Label, guy tells me that i need to write who im sending the package to and where its coming from on the bag itself. Correct me if im wrong but isnt that what the label is for. That is clearly whats on the label from when i received the package myself. I pointed this out and guy got mad and got rude by saying that that didnt matter i still had to physically write it down, which is stupid cause then it defeats the purpose of the shipping label. Just HORRIBLE, stay away. I know these are things I could have taken care of on my own but they should still have the materials needed to help out their customers if they need it.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 5302 Galveston Rd?
You can send mail and packages, get money orders, reserve Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State, and many locations also provide passport photo services.
Do I need an appointment for passport services at this USPS?
Most locations require you to schedule an appointment using the online scheduler; some also offer limited walk-in hours for passport services.
What are the operating hours of this USPS location on Galveston Rd?
This Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I reserve a PO Box at this Post Office?
You can search for availability and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person at the location.
Are PO Boxes accessible after hours at 5302 Galveston Rd USPS?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Please check with this local Post Office for specific lobby access times.
Which nearby places can visitors check out before or after visiting the USPS at 5302 Galveston Rd?
Nearby, visitors can find Joe's Deli for meals, Sleep Designs and Sanitary Mattress Company for furniture shopping, and Beacon Insurance Agency for insurance services.
How can nearby post offices help customers visiting the USPS on Galveston Rd?
Nearby post offices like US Post Office and DOCS Inc. Records Storage provide additional mailing, shipping, and storage options that might complement your visit to this USPS location.
What professional services near this USPS location might be useful for customers?
Businesses like Thermo Mold Crawfish Tables (professional services), Gulf Coast Torch & Regulator (professional services), and Greenlight Inspections (home inspection and pest control) are located nearby and may offer complementary support.
How can customers reach the United States Postal Service at 5302 Galveston Rd for inquiries?
You can contact the Post Office at the local phone number +1 713-910-1805 or the main USPS customer service line at +1 800-275-8777.