Brand Certified
United States Postal Service
1.7(135 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5302 Galveston Rd, Houston, TX
77017, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5302 Galveston Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
135 reviews
5 stars
20
4 stars
6
3 stars1
2 stars0
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, or unprofessional.
Operational Issues
Customers frequently reported issues with the post office not adhering to posted hours, being closed unexpectedly, and having a disorganized operational structure.
Lost Packages
Many customers experienced problems with lost or misdelivered packages, leading to frustration and distrust in the postal service.
Staff Attitude
Several reviews mentioned staff members displaying negative attitudes, which contributed to a poor customer experience.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific staff members who provided helpful service.
- JOJoe OlmosJan 6, 20261.0Bad customer service, sad place
- ACAqua CunninghamDec 19, 20251.0Locked doors before 3:30pm and hours say 5 pm is when it closes. Not the first time either.
- DMDestiny MageeOct 24, 20251.0You can call and call and call (which I have) and when they finally answer they say "we'll have someone check the shelf for you" without any information to know what package to look for and put you on hold before you can say ok. If this were a package I had time to re-order I would do that, just let me pick it up unless of course you lost it and that's why my tracking hasn't been updated in TWO DAYS!! Last time I had an issue like this someone answered the phone and actually put my package to the side for me to pickup. I don't know WHY this one person is being so inconsiderate today
- JLJames LaFonckSep 26, 20254.0Easy in and out...but quite disorganized operationally. Typical civil servants
- JCJuan CruzSep 22, 20251.0Monday 09/22/25 My mail was left at my neighbor mailbox. Make sure that you put the mail where it goes. 😡😡
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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