Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5340 Weslayan St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
135 reviews
5 stars
32
4 stars
7
3 stars
3
2 stars
4
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are described as rude and unprofessional.
Staff Attitude
Many reviews highlight a negative attitude among staff, with reports of rudeness and lack of willingness to assist customers.
Operational Issues
Customers frequently mention problems with the location's hours, including early closures and unavailability of services, leading to frustration.
Positive Experiences
Despite the negative feedback, several customers report positive interactions with specific staff members who provided excellent service.
Facility Condition
The post office is described as old and run down, contributing to a less than favorable impression among customers.
- JDJaden Dhaser6 days ago1.0I know this is a government subsidized place but this may be the most consistently abysmal customer service I’ve ever experienced anywhere.
- CPChristine PhamOct 21, 20255.0I had a good experience here, and the worker who helped me was friendly.
- GMgab mastersonOct 14, 20255.0I wish I had gotten the woman’s name who was working today (Tuesday 10/14/25) because she was amazing. This was the first time in my life I had a positive experience at a USPS. The place was very busy and the line was very long so I assumed it was going to be a rough visit. But the woman working the counter was phenomenal (mind you she was working all by herself too). She treated every guest with the utmost respect and kindness and kept the line moving very professionally. Going to the post office usually puts a damper on my day, but this woman actually had me leaving with a big smile!
- MKMoe KhOct 3, 20255.0Shanda is a great and a respectful lady, great customer service!!
- MCMaria CortezSep 25, 20251.0She helped a lady of a different race than myself , and when I was next she said give me one moment and began to order her food over the phone , while I was just waiting. That’s very unprofessional and disrespectful! No I am not exaggerating or joking!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5340 Weslayan St?
You can send mail and ship packages, obtain money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment to use passport services here?
Most passport services require an appointment through the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours of this USPS location on weekdays?
The Post Office is open Monday through Friday from 8:00 AM to 5:00 PM.
Is the Post Office open on Saturdays and Sundays?
The Post Office is open on Saturdays from 8:00 AM to 1:00 PM and closed on Sundays.
Can I reserve a PO Box online for this USPS location?
Yes, you can search for and reserve PO Boxes securely online at the USPS website. You will complete your setup in person at the location.
Are the PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office for specific lobby hours.
What nearby places can I visit around the USPS at 5340 Weslayan St?
Nearby you can visit attractions and service providers such as HeroesMart (a community services organization), Locktopia Escape Room for entertainment, and Michael's Cookie Jar bakery and candy store for treats.
How can nearby businesses like West U Boxes Pack N Ship help me with my shipping needs?
West U Boxes Pack N Ship nearby offers additional shipping, packing supplies, and notary public services, providing you with more options and convenience for mailing or package needs.
Where is the closest pet store near the USPS location?
Petco - Weslayan is a nearby pet store offering pet supplies and pet adoption services if you need pet-related products or services during your visit to the area.