The UPS Store

3.6
154 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6204 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In The Strip Center On The Corner Of Wallisville Rd. And Alldates St. Just East Of Bw8..

Details

  • DeliveryNot available

Location

The UPS Store
15634 Wallisville Rd, Houston, TX
77049, United States

Hours

Reviews

3.6
154 reviews
5 stars
85
4 stars
13
3 stars
4
2 stars
7
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the helpfulness and friendliness of staff, several reviews highlighted instances of rudeness and unprofessional behavior from certain employees.

Efficiency

Customers generally appreciated the quick service, with many noting fast processing times for their transactions.

Package Handling

There are significant concerns regarding package handling, with reports of lost packages and poor tracking, leading to customer frustration.

Store Management

Several reviews pointed out issues with management and employee training, particularly regarding customer service and handling specific requests.

Parking Issues

Customers frequently mentioned difficulties with parking at the location, indicating that the parking situation needs improvement.
  • RL
    rebekah limas
    Dec 19, 2025
    5.0
    Professional customer service, clean store
  • JM
    Jane Messex
    Nov 18, 2025
    1.0
    My packages were supposed to arrive between November 14-20. When I checked early on Monday I found out that they had been delivered but not to my apt. They were delivered to another apt. Which was 1101 instead of 2101. I went to that apt only to be told that she had put them in the mail room against the window. I went and looked and there was nothing. There were two packages from the Houston Texans team store also known as Fanatics. The tracking numbers are 1Z25VA610398806268, and C12205295052541. I am very disappointed in how this was handled and upset. Please correct this situation as soon as possible.
  • AG
    Angel Gil
    Nov 11, 2025
    5.0
    Great customer service!
  • AR
    Aixsa Ruiz
    Nov 9, 2025
    5.0
    Super nice and very helpful!!! The sweetest guys ever and very customer service oriented.
  • AS
    AO Stuart
    Oct 13, 2025
    5.0
    Very helpful staff! Had to send some items to family in California. The UPS store provided the box and label.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6204 in Houston offer?

The UPS Store #6204 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.