Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0443 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Lakewood Forest Shopping Center At Louetta And 249.
Feedback on customer service is mixed, with some praising the friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.
Efficiency
Many customers appreciate the quick service and efficiency of the staff, often noting that they are in and out quickly even during busy times.
Pricing Issues
Several reviews mention concerns about overcharging for shipping and printing services, with customers feeling misled about costs compared to online rates.
Package Handling
There are complaints about poor handling of packages, with reports of damaged items and inadequate care during the shipping process.
Store Management
Criticism is directed towards the management, particularly regarding customer service practices and employee training.
PM
Project Manager
Nov 15, 2025
5.0
I have been using the store for over 10 years and the staff has always been welcoming and helpful. It is a very busy store and there are times when the line is out the door, but they get to you just as soon as they possibly can. Friendly staff!
DP
D P
Nov 10, 2025
1.0
They lost my package and REFUSED to look for it. Since the status shows as "waiting for package" I cannot even file a claim to get my money back. Do not go here, completely unreliable and horrible customer service. I am out more than $150 dollars thanks to them.
JE
Jesus Estrada
Oct 31, 2025
1.0
Pure disrespect from the gentleman at this location, came to do a Amazon return and told me I had to box this “ shoe box “ when he simply only had to do was tape the lid, started getting very disrespectful in front of the other customers and threw the shoe box across the floor. Probably upset because he is 50 years old working at UPS store and acts like a child
PL
P L
Oct 31, 2025
1.0
Very rude and unhelpful the guys were talking about quitting do to work load Please take my advice go everywhere else
MM
Melissa Melton
Oct 21, 2025
2.0
I feel like I was charged a pack service deceptively. All I needed was to pay for a box. The cashier told me the box was 9.00 and some change. I paid for the box and asked if I needed to pack it up and she told me “no”. I took my receipt and left. I never even looked at it until I got home and realized that I was charged for a fee that I believe is optional.
What services does The UPS Store #0443 in Houston offer?
The UPS Store #0443 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.
Where is The UPS Store #0443 located?
It is located at 21175 Tomball Pkwy, Houston, TX 77070, USA, in the Lakewood Forest Shopping Center at Louetta and 249.
What are the operating hours of The UPS Store #0443?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #0443 open on holidays?
The store has varied holiday hours, for example, it is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026, but open on other holidays like November 11, 2025 and December 26, 2025.
What payment options are accepted at The UPS Store #0443?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #0443?
You can call them at +1 281-320-0334, fax at +1 281-251-5904, or email store0443@theupsstore.com.
Are there any nearby places of interest close to The UPS Store #0443?
Yes, nearby places include Symphony North of Houston, EA Cornerstone, Shanley Search Partners, Charms Home Buyers, and American Nordic Trading.
How can nearby Symphony North of Houston be useful when visiting The UPS Store?
Visitors can combine errands to The UPS Store with stopping by Symphony North of Houston, a community services nonprofit nearby, possibly attending events or accessing services before or after their visit.
What nearby services can complement my business needs when visiting The UPS Store?
Nearby professional services like EA Cornerstone (financial services) and Shanley Search Partners (executive search consultants) can complement your business activities along with The UPS Store's shipping and printing services.
Are there any nearby stores where I can purchase additional supplies when visiting The UPS Store?
Yes, American Nordic Trading, a liquor store, winery, and grocery store, is nearby and could be visited before or after your UPS Store errands for extra shopping needs.