Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1806 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Champion Forest Drive And Fm 1960 Road West.
Details
- DeliveryNot available
Location
Hours
Reviews
3.4
225 reviews
5 stars
122
4 stars
10
3 stars
5
2 stars
9
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual employees, particularly Nakita, Jonathan, and Mia, for their exceptional service and willingness to help.
Speed of Service
Numerous reviews highlighted slow service and long wait times, with some customers expressing frustration over the lack of staff during busy periods.
Professionalism
While some staff were commended for their professionalism, others received criticism for rudeness and unhelpfulness, indicating inconsistency in employee behavior.
Efficiency
Several customers noted that despite busy times, the staff worked efficiently to assist customers, although some reported chaotic experiences.
Pricing Issues
There were complaints about unclear pricing and unexpected charges, particularly regarding services like tape for packages.
- WCWilliam CroweNov 17, 20251.0Slow. So incredibly slow. One woman working the counter, 14 people in line, and she's doing her best. Can't blame her, this is on management. Y'all need more people at the front.
- ABAndrew BullockNov 10, 20255.0When I arrived the line was out of the building. One of the workers named Nakita was leaving at that time, directing patrons and as she was passing me she noticed I had some documents. She asked if I was getting something notarized. I said yes and she informed me that she was the notary and was leaving for the day. As I was about to leave she told me to hold on she was going to ask her manager if she could stay late to get it done for me. Nikita went above and beyond to help me and other when she didn't need to. Much appreciation to her for doing that.
- DHdainene harrisOct 9, 20255.0Nakita thank you for bringing me my phone and servicing me very well all of y'all is the best y'all all great workers Stacy and Marilyn, Mia, Zion, Jonathan and God bless each and everyone of you you're all great 💯👍👍🫶🫶🫶
- GPGracine PurvisOct 8, 20255.0I could feel Nakita’s warmth and welcoming presence as soon as I walked in the store. She was very kind, not only to me and the other customers, but to the other associates as well. She was very helpful and I will gladly return to this location versus other ones in the future!
- RJRicardo JovelSep 30, 20251.0September 30 10:28 a.m. Trying to return a small item and just because a need to tape both small package to make 1 she (the lady at front desk) make me lost time and remember time is money. They don’t help for anything.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #1806 in Houston offer?
The UPS Store #1806 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
What are the opening hours for The UPS Store #1806?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and is closed on Sundays.
Is The UPS Store #1806 open on major holidays?
The store observes closures on certain major holidays such as November 27, December 25, December 31, January 1, and January 19. Some other holidays observe regular hours.
What forms of payment are accepted at The UPS Store #1806?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store #1806 located?
It is located at 5315 B FM 1960 W, Houston, TX 77069, USA, at the intersection of Champion Forest Drive and FM 1960 Road West.
Can customers at The UPS Store #1806 get mailbox services?
Yes, mailbox rental and mailbox services are available at The UPS Store #1806.
Are printing and copying services available at this location?
Yes, professional printing, copying services, banner printing, and document finishing are offered.
What nearby places could I visit before or after using The UPS Store services?
Nearby, you can visit The Teahouse, a fast food bubble tea and tea room, or check out local businesses like Solid Gold Jewelers or Bath & Body Works.
Is there a shredding service nearby in addition to what The UPS Store offers?
Yes, Shred Nations is a nearby professional shredding service located in the same area as The UPS Store.
Are there any local business services near The UPS Store #1806 that could complement a customer’s visit?
Yes, nearby businesses such as Auto Insurance Houston, CTC Technology (electronics and home improvement), and System Management Technologies, Inc. (IT services) can provide complementary services.