The UPS Store

3.1
258 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1719 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Plaza On Richmond Avenue Between Sage Road And Post Oak Blvd. Next To 24 Hour Fitness.

Details

  • DeliveryNot available

Location

The UPS Store
5090 Richmond Ave, Houston, TX
77056, United States

Hours

Reviews

3.1
258 reviews
5 stars
132
4 stars
1
3 stars
2
2 stars
5
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Steffany and Namrata for their excellent service.

Negative Experiences

Several reviews mentioned rude or unhelpful staff, with complaints about being charged for basic services like tape and printing.

Efficiency

Customers appreciated the quick and efficient service, often noting that their needs were handled promptly.

Pricing Issues

There were numerous complaints about unexpected charges for services and materials, leading to frustration among customers.
  • EC
    Esmeralda chiang
    4 days ago
    5.0
    Definitely the most accommodating UPS store I have ever encountered. Everyone is friendly went there for my fingerprints and they were amazing.
  • AH
    a’yahna holloway
    5 days ago
    5.0
    This UPS store was so extremely helpful. They were more than accommodating to me. I had this huge rug that I needed to take back, and the first time I came it was too long for a box. The manager the day prior, he let me leave it there overnight to come back, unwrap it, and fold it, so it would be able to fit it in a box. When I came there today, the women there were so helpful. They let me take care of the rug on the premises. She measured and put the rug in a box for me. I will be definitely coming back to this location because they treated me like a person instead of like a customer. I had major anxiety doing this by myself and having other women support me was comforting. #womenpulledthrough #girlpower
  • AA
    Alex Aguilar
    Jan 2, 2026
    1.0
    Nikhil employee #118567 please tell this guy if he dosent love his job he can go look. Something else really rude he charge me 31 to send 6x6 box.
  • MN
    Michael Nguyen
    Dec 24, 2025
    5.0
    Best customer service I’ve ever experienced at a UPS store so far. I have sweaty hands so the machine took awhile to scan my fingerprints, but Stephanie and April spent 10 minutes helping me dry my hands and were very nice and helpful the whole time. Big shout out to them. 10/10 would recommend
  • KA
    Kristin A
    Dec 20, 2025
    5.0
    Just had a wonderful experience at this location. The customer service was wonderful, the employees were friendly and helpful, and they were quite efficient. We went to another location before this and the line was out of the door and moving much slower. Moving forward, this will be my location of choice.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #1719 in Houston offer?

The UPS Store #1719 provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #1719 located?

It is located at 5090 Richmond Ave, Houston, TX 77056, USA, in a plaza on Richmond Avenue between Sage Road and Post Oak Blvd, next to 24 Hour Fitness.