Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2293 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Randalls Cypress Station At I-45 & 1960, Next To Outback Steakhse.
Details
- DeliveryNot available
Location
Hours
Reviews
3.2
271 reviews
5 stars
132
4 stars
14
3 stars4
2 stars
8
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior.
Efficiency
Many customers appreciated the quick service and efficiency in processing shipments, although there were complaints about long wait times and staff being overwhelmed.
Store Hours
Several reviews noted issues with the store's operating hours, including early closures and inconsistent opening times.
Staff Training
There are concerns regarding staff training, with multiple customers mentioning a lack of knowledge and professionalism among employees.
Atmosphere
The store's atmosphere received positive remarks for being welcoming and clean, though some experiences were marred by unprofessional behavior from certain staff members.
- TWTiara WilliamsNov 5, 20255.0Always great customer service at this location! I like to go to this location for my Amazon returns.
- ATAlberto TorresOct 11, 20251.0Terrible customer service. I asked Matthew if they had a Spanish translation option, and they said no, and they were speaking Spanish when I came in. I think if UPS wants to maintain customer service, they should have a bilingual service center or at least have staff trained to work with customers.
- NANora AvilaOct 1, 20255.0E ido varias veces y muy buena experiencia. Gracias por su amabilidad.
- YTYvette ThomasSep 22, 20255.0Monday afternoon at 4:30 and Matthew got in and out so fast he was super good and friendly
- BHBarclay HarperSep 10, 20251.0Staff did not know how to process shipment properly
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2293 in Houston offer?
The UPS Store #2293 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.
What are the operating hours of The UPS Store #2293?
Monday to Friday, the store is open from 8:30 AM to 7:00 PM. On Saturday, it operates from 10:00 AM to 4:00 PM and on Sunday from 10:00 AM to 3:00 PM. Holiday hours vary, with some days closed.
Is The UPS Store #2293 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Where is The UPS Store #2293 located?
It is located at 40 FM 1960 W, Houston, TX 77090, next to Outback Steakhouse in the Randalls Cypress Station at I-45 & 1960.
What payment methods are accepted at The UPS Store #2293?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Can customers use mailbox services at The UPS Store #2293?
Yes, mailbox rentals and mailbox services for mail and packages are available.
Are there any nearby businesses that can provide HVAC services?
Yes, Texas Prodigy A/C & Heat LLC is a nearby contractor offering HVAC services, which can be convenient if you need heating or cooling services before or after visiting The UPS Store.
What nearby places can I visit for document shredding services other than The UPS Store?
Shred Nations is a nearby service offering shredding and professional services, providing an alternative location for secure document destruction.
Are there local beauty salons near The UPS Store #2293?
Yes, J and L Precision Kutz and Stylez is a nearby beauty salon and spa where customers can visit for haircuts or styling services before or after their visit to The UPS Store.
What should customers know about holiday closures at The UPS Store #2293?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). On other holidays, regular hours may apply.