Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5087 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 6 & I-10 In The Plazas @ Park 10 Shopping Center.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
210 reviews
5 stars
147
4 stars
10
3 stars0
2 stars2
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some staff praised for their friendliness and efficiency, while others are criticized for rudeness and unprofessional behavior.
Staff Competence
Several reviews highlight the competence of specific employees like Karla and Marquita, while others mention instances of poor service and lack of knowledge among staff.
Store Hours
Customers frequently express frustration over inconsistent store hours and early closures, leading to inconvenience.
Overall Experience
While some customers have had positive experiences and appreciate the service, many others report negative interactions that detract from their overall satisfaction.
- CYCaleb YuNov 13, 20251.0I came in stressed about my missing package containing time-sensitive documents. When I asked the employee questions about next steps and potential refunds, she became defensive and dismissed my concerns, saying I "clearly didn't understand" her. She then called her manager and I overheard her falsely claim I had "berated" her - I had simply asked legitimate questions about my missing package. When I called out this lie, she went silent then repeated "there's nothing we can do." Update: USPS eventually found the package, so the delay wasn't this store's fault. However, the dishonesty and unprofessional behavior during an already stressful situation was unacceptable. Customers seeking help with missing items deserve honest, helpful service - not lies told to management.
- LLLNov 4, 20255.0The team at this place is so great! I’ve always had great experiences when I come to drop things off at this location. Victor helped me today with a bunch of things I needed to return and he was extremely efficient, smart, friendly, happy and helpful! Thank you to the management of this place as your team is solid!
- WHWilliam HasanOct 30, 20254.0Good service
- NTNguyen TSep 30, 20251.0The girl at the front desk on 9/30/25 at 4:40 p.m. sounded like she hated her job—or her life—and made sure other people couldn’t enjoy theirs either. If you don’t like your job, please find a different one.
- VNVica NovaSep 2, 20255.0The lady that was working this morning did an excellent job of taking care of the customers all while providing excellent customer service . She clearly knows her job very well. We need more people like this in the work force.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5087 in Houston offer?
The UPS Store #5087 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours for The UPS Store #5087?
The store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturdays from 9:30 AM to 4:00 PM, and closed on Sundays.
Where is The UPS Store #5087 located?
It is located at 1029 State Hwy 6 N, Ste 650, Houston, TX 77079 in The Plazas @ Park 10 Shopping Center.
Is The UPS Store #5087 wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What payment options are accepted at The UPS Store #5087?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Are there any special offers available at The UPS Store #5087?
Yes, customers can save with special offers and coupons available on their website.
What nearby dining options are available around The UPS Store #5087?
Customers can visit Señor Burritos Authentic Mexican Grill, Wing Eats, Annam Indian Cuisine, or Miami Nightz for a variety of meal options before or after their visit.
Are there any nearby office services close to The UPS Store #5087?
Yes, there are multiple office cleaning services and commercial office cleaning services nearby that may be useful for business visitors.
Where can pet-related services be found near The UPS Store #5087?
Junk Rockers Junk Removal Services, which includes pet services, is located nearby and can assist with related needs.
What other types of businesses are located near The UPS Store #5087 that customers might find useful?
Nearby options include salons and spas like New Generation Salon and Spa, vitamin and supplement stores such as SACRED LEAF ENERGY CORRIDOR, IT and appliance repair services by Gsi, and shredding services by Shred Nations.