Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5087 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 6 & I-10 In The Plazas @ Park 10 Shopping Center.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
212 reviews
5 stars
147
4 stars
10
3 stars0
2 stars2
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness and efficiency, while others are criticized for rudeness and unprofessional behavior.
Staff Competence
Several reviews highlight issues with staff competence, including misunderstandings about services and poor handling of customer requests.
Store Hours
Customers expressed frustration regarding inconsistent store hours and early closures, leading to inconvenience and dissatisfaction.
Positive Experiences
Despite negative feedback, many customers reported positive experiences with specific employees, particularly praising their helpfulness and professionalism.
- MAMisty AlexanderDec 23, 20251.0Every time I come to this location the Hispanic girl has the most unpleasant attitude and demeanor. She sits and talks to her boyfriend (who is not an employee) it’s ridiculous if you ask me the other young lady is way more helpful and pleasant as far as customer service goes
- OMOmar MalikDec 10, 20251.0Not recommended, lady with glasses at the counter is rude
- CYCaleb YuNov 13, 20251.0I came in stressed about my missing package containing time-sensitive documents. When I asked the employee questions about next steps and potential refunds, she became defensive and dismissed my concerns, saying I "clearly didn't understand" her. She then called her manager and I overheard her falsely claim I had "berated" her - I had simply asked legitimate questions about my missing package. When I called out this lie, she went silent then repeated "there's nothing we can do." Update: USPS eventually found the package, so the delay wasn't this store's fault. However, the dishonesty and unprofessional behavior during an already stressful situation was unacceptable. Customers seeking help with missing items deserve honest, helpful service - not lies told to management.
- LLLNov 4, 20255.0The team at this place is so great! I’ve always had great experiences when I come to drop things off at this location. Victor helped me today with a bunch of things I needed to return and he was extremely efficient, smart, friendly, happy and helpful! Thank you to the management of this place as your team is solid!
- WHWilliam HasanOct 30, 20254.0Good service
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5087 in Houston offer?
The UPS Store #5087 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours for The UPS Store #5087?
The store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturdays from 9:30 AM to 4:00 PM, and closed on Sundays.
Where is The UPS Store #5087 located?
It is located at 1029 State Hwy 6 N, Ste 650, Houston, TX 77079 in The Plazas @ Park 10 Shopping Center.
Is The UPS Store #5087 wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What payment options are accepted at The UPS Store #5087?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Are there any special offers available at The UPS Store #5087?
Yes, customers can save with special offers and coupons available on their website.
What nearby dining options are available around The UPS Store #5087?
Customers can visit Señor Burritos Authentic Mexican Grill, Wing Eats, Annam Indian Cuisine, or Miami Nightz for a variety of meal options before or after their visit.
Are there any nearby office services close to The UPS Store #5087?
Yes, there are multiple office cleaning services and commercial office cleaning services nearby that may be useful for business visitors.
Where can pet-related services be found near The UPS Store #5087?
Junk Rockers Junk Removal Services, which includes pet services, is located nearby and can assist with related needs.
What other types of businesses are located near The UPS Store #5087 that customers might find useful?
Nearby options include salons and spas like New Generation Salon and Spa, vitamin and supplement stores such as SACRED LEAF ENERGY CORRIDOR, IT and appliance repair services by Gsi, and shredding services by Shred Nations.