Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4226 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On 19th Street Between Yale And Shepard.
Details
- DeliveryNot available
Location
Hours
Reviews
2.8
340 reviews
5 stars
134
4 stars
12
3 stars
7
2 stars
15
1 star
172
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive towards customers.
Operational Issues
Customers frequently reported issues with the store's hours, including early closures and inconsistent service availability, particularly for notary services.
Staff Behavior
Several reviews mentioned unprofessional behavior from staff, including disrespectful interactions and a lack of accountability.
Mixed Experiences
While many customers had negative experiences, some praised specific employees for their helpfulness and efficiency, indicating inconsistency in service quality.
Cleanliness and Environment
A few customers noted cleanliness issues within the store, including reports of mold and general disarray.
- MSMichelle ScottNov 15, 20251.0kengee (if that's her real name) is the worst/rudest worker I have by far come across this location needs some serious new training/hiring process
- KFKristal FrazierNov 3, 20251.0I went to this UPS store for shredding services. The gentleman that helped me was great, but new. He called for the Store Manager to help. I told them, if they open the canister for the shredding, I will dump mine in. The store manager shook his head. I was charged, and later asked for a refund, when he said he couldn't open it because of security. I said okay, just give me a refund. He had no cash and no way of giving me a refund. I was told to come back later. I live out of town. I can't. So at this point, the UPS store gets to keep my money for a service I never used. I didn't put one piece of paper in it, didn't touch it; turned around and asked for a refund. I can't come back to the store. How are they allowed to do this?
- RPRoberto PortilloOct 29, 20251.0Rushed from work to send an urgent package. I got in 5 minutes before 7 pm and the store was already closed. The employees ignored me and another costumers trying to catch their attention from the window (he was waiting prior to my arrival). I would understand if they had a long queue of costumers already inside the store, but they were just hanging out.
- SSSilvana SusiOct 29, 20251.0No wonder this office has a bad score TERRIBLE SERVICE. STAFF DECIDED TO CLOSE 30 minutes early and igneous clients waiting outside. blamed management. I guess management doesn’t want to make money. Good thing there is compe
- AAAaronOct 28, 20251.0This store has some of the most rude, disrespectful staff ever. Went in yesterday and this young Hispanic female (only mentioning bc i can’t remember her name) treated me as if I had personally ruined her life. She had so much disdain and disgust while talking to me. I literally had to tell her several times to calm down and I’m not her enemy. I was respectful and calm with a simple request. She met that with smart responses to simple questions and rude facial expressions. I won’t ever walk into this place again. I don’t deserve to get treated like trash for simply trying to ship a phone return.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #4226 in Houston offer?
The UPS Store #4226 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.
Where is The UPS Store #4226 located?
It is located at 448 W 19th St, Houston, TX 77008, on 19th Street between Yale and Shepard.
What are the operating hours of The UPS Store #4226?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays and specified holidays.
What payment options are accepted at The UPS Store #4226?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #4226?
You can reach them by phone at +1 713-880-9996 or email at store4226@theupsstore.com.
Does The UPS Store #4226 offer mailbox rental services?
Yes, they provide mailbox services for receiving mail and packages securely.
Are there any special offers available at The UPS Store #4226?
Yes, The UPS Store offers special discounts and coupons which can be found on their website.
What nearby places can I visit around The UPS Store #4226?
Nearby, you can visit Suchu Dance, a dance school; Big Dog & Miss Kitti's Pet Sitting Services for pet needs; and Write Wise Communications, a professional services school.
Can customers use nearby services like dance schools or pet sitting in the area?
Yes, customers can visit Suchu Dance for dance lessons or Big Dog & Miss Kitti's Pet Sitting Services for pet care conveniently near The UPS Store.
Are there any professional service providers close to The UPS Store #4226?
Yes, nearby professional services include Write Wise Communications (a school) and Wilson Staffing Network (employment agencies).