The UPS Store

3.8
164 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6284 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Ihop Across Sams Club And McDonalds.

Details

  • DeliveryNot available

Location

The UPS Store
11200 Fuqua, Houston, TX
77089, United States

Hours

Reviews

3.8
164 reviews
5 stars
105
4 stars
6
3 stars
5
2 stars
4
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of assistance.

Efficiency

Many customers noted that the store is busy but the staff generally manage to keep the lines moving quickly.

Pricing Issues

Several reviews mentioned dissatisfaction with the pricing for services, particularly for printing and packaging, which some customers felt were excessive.

Store Environment

The store has been described as clean and well-organized, but there are complaints about unprofessional behavior from some staff members.
  • KA
    Kripa Adhikari
    2 days ago
    1.0
    Worst UPS!! Who charges for email!! I am in shock. Someone should report google that ups is making money from their free email service! They are literally charging $3 for email. If you want to print a single page, you email them, and that costs you $3. Until this point, ups hasn’t done anything, you are the one that emailed them but still somehow they already made $3 because you used their email id as a receiver. Maybe their email id is a precious one charging money to receive an email. Then they charge $0.5 to print a single black and white one sided paper. Which is still more than any other place to print a single page. Their so called printer and computer usage should be covered by that high printing price itself (unless made of gold). $3 per one email is insane and they are fooling everyone and making money out of that.
  • CL
    Cecilia Leija
    6 days ago
    5.0
    The staff where fast and as more people started coming, they jumped into action to move the queue along. The member that assisted me was knowledgeable and answered my questions to my satisfaction.
  • EG
    Eloisa Gomez
    Dec 26, 2025
    1.0
    Because I sent my granddaughter’s Christmas package to them On December 19th. And they still hadn’t got them. I went with y’all because my friend recommended me to y'all and the clerk said it would get there in time for Christmas and it didn’t I am so disappointed and sad. It wasn’t cheap I paid 61.79 dollars and it didn’t make it. Next time I will just send it US postal service.
  • BM
    bismarck martinez
    Dec 16, 2025
    5.0
    This store recently got upgraded and now it's bigger and more convenient for all services provided on top of great customer service
  • EL
    Edwina Lewis
    Dec 15, 2025
    5.0
    They are always cordial, helpful and efficient to the max. We have been there many times, and they never fail, even when the store is packed with customers. Super UPS store!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6284 in Houston provide?

The UPS Store #6284 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

What are the operating hours for The UPS Store #6284 on weekdays?

The UPS Store #6284 is open Monday through Friday from 8:00 AM to 7:00 PM.