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The UPS Store #6638 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Stella Link & Bellaire.
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Efficiency
Several reviews noted the store's quick service and ability to handle transactions promptly, although some experiences indicated delays.
Inconsistency
There were mixed reviews regarding service quality, with some customers reporting rude or unhelpful staff, particularly during busy times.
Operational Issues
Customers experienced problems with the store's systems, including notary services and package pickups, leading to frustration.
Location Preference
Despite some negative experiences, many customers expressed a strong preference for this location over others, citing its overall positive atmosphere.
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Asma Qayyum
2 days ago
5.0
Great people. Jasmine helped us out even when we got to the store at 6 pm. She was kind.
AM
AJ Marian
5 days ago
1.0
Not very friendly at all despite being a neighborhood store. Arrived just a minute late (7:01 precise) to pick up a wine delivery but the manager or whoever was in charge would not let me do so and had to go back another day!
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Rosalinda Gonzalez
Nov 5, 2025
5.0
They where quick to help and also give important information to help me save money and time
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Kanupriya Vijay
Oct 20, 2025
1.0
Reached at 5.30 to get a document notarized- one of the personnel agreed but another (Amy) refused at it was “late and I should take an appointment”. Store was empty and after requesting also, flatly refused. Walked in to another UPS close by and they did it 2 mins. Have got UPS notary service more than 20 times but never had such a bad experience. Have been to USPS and they took my passport application as a walk-in. Such lazy and rude staff!!
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Esmeralda Salinas
Oct 19, 2025
1.0
DO NOT CHOOSE THIS LOCATION AS A UPS PICK UP.
Came on 10/19 and unfortunately they only have one computer that allows pickup and it was down and never worked and the staff couldn’t figure out how to make it work
PLEASE avoid this location