The UPS Store

3.9
121 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6638 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Stella Link & Bellaire.

Details

  • DeliveryNot available

Location

The UPS Store
6711 Stella Link Rd, Houston, TX
77005, United States

Hours

Reviews

3.9
121 reviews
5 stars
81
4 stars
5
3 stars
5
2 stars
1
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Efficiency

Several reviews noted the store's quick service and ability to handle transactions promptly, although some experiences indicated delays.

Inconsistency

There were mixed reviews regarding service quality, with some customers reporting rude or unhelpful staff, particularly during busy times.

Operational Issues

Customers experienced problems with the store's systems, including notary services and package pickups, leading to frustration.

Location Preference

Despite some negative experiences, many customers expressed a strong preference for this location over others, citing its overall positive atmosphere.
  • AQ
    Asma Qayyum
    2 days ago
    5.0
    Great people. Jasmine helped us out even when we got to the store at 6 pm. She was kind.
  • AM
    AJ Marian
    5 days ago
    1.0
    Not very friendly at all despite being a neighborhood store. Arrived just a minute late (7:01 precise) to pick up a wine delivery but the manager or whoever was in charge would not let me do so and had to go back another day!
  • RG
    Rosalinda Gonzalez
    Nov 5, 2025
    5.0
    They where quick to help and also give important information to help me save money and time
  • KV
    Kanupriya Vijay
    Oct 20, 2025
    1.0
    Reached at 5.30 to get a document notarized- one of the personnel agreed but another (Amy) refused at it was “late and I should take an appointment”. Store was empty and after requesting also, flatly refused. Walked in to another UPS close by and they did it 2 mins. Have got UPS notary service more than 20 times but never had such a bad experience. Have been to USPS and they took my passport application as a walk-in. Such lazy and rude staff!!
  • ES
    Esmeralda Salinas
    Oct 19, 2025
    1.0
    DO NOT CHOOSE THIS LOCATION AS A UPS PICK UP. Came on 10/19 and unfortunately they only have one computer that allows pickup and it was down and never worked and the staff couldn’t figure out how to make it work PLEASE avoid this location

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 2:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6638 in Houston offer?

The UPS Store #6638 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.