The UPS Store

3.6
258 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1759 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - N/E Corner Of San Felipe & Voss In The "Shops At San Felipe" Ctr..

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
1415 S Voss, Houston, TX
77057, United States

Hours

Reviews

3.6
258 reviews
5 stars
156
4 stars
14
3 stars
4
2 stars
3
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customer service is frequently praised, with many employees like Janet, Rose, and Joe receiving specific commendations for their helpfulness and friendliness.

Inconsistency

Several reviews highlight inconsistencies in service quality and pricing, with some customers experiencing rude behavior or being charged for services that were previously complimentary.

Efficiency

Many customers appreciate the efficiency of the service, noting quick turnaround times despite occasional long lines.

Store Management

There are complaints about management and staffing issues, including understaffing and poor handling of customer concerns, which negatively impact the overall experience.

Cleanliness and Organization

The store is generally noted for being clean and well-organized, contributing to a positive customer experience.
  • EM
    Emily McEwin
    Dec 31, 2025
    1.0
    Posted their holiday hours on the store front for every holiday EXCEPT the last day of the year, when they closed early without notice. It is incredibly frustrating customer service, especially for businesses that have mail boxes with them.
  • CA
    Caryn Landauer of Landauer Art
    Dec 10, 2025
    5.0
    Always great customer service & knowledgeable. Never had anything lost or damaged. They take great care with everything.
  • MT
    Maroa Tinoco
    Dec 4, 2025
    5.0
    Me gusta visitar la tienda UPS ! Ya que el personal es amable y nos ayudan a nuestras preguntas .
  • LS
    Leslie Saunders
    Nov 28, 2025
    5.0
    I’ve rented a box here for just over 6 months and am very happy with the service. No more ‘porch pirate’ concerns. The store is open every day — very convenient — and the staff is both professional and friendly.
  • MP
    Michelle Palmer
    Nov 22, 2025
    4.0
    Friendly and helpful. Only took away a star because the computer system they use to rent mailboxes seems to be down a LOT

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Houston offer?

The UPS Store #1759 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID, and more.