The UPS Store

3.3
230 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4828 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On Highway 6 S & Westpark In Front Of Walmart In Shopping Complex.

Details

  • DeliveryNot available

Location

The UPS Store
3418 State Hwy 6 South, Houston, TX
77082, United States

Hours

Reviews

3.3
230 reviews
5 stars
119
4 stars
11
3 stars
2
2 stars
6
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service from staff, with multiple instances of unprofessional behavior and lack of assistance.

Pricing Issues

Customers frequently mentioned overcharging for services, particularly for printing and packaging, leading to dissatisfaction.

Inconsistent Operations

There were complaints about inconsistent store hours and policies, particularly regarding notary services and Amazon returns.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and efficiency, indicating that experiences can vary.
  • AP
    annie phung
    5 days ago
    1.0
    I walked into the store with at least seven different employees who all looked up at me and looked right back down to their phones. I was the only customer there. Two gentlemen stood there staring at me and refused to help. One man finally came up to me and asked what I needed after I stared them down and cleared my throat multiple times. Had I got proper service, my time there would’ve been less than ten seconds, no exaggeration. Condescending, unprofessional, incompetent.
  • AY
    Aminat Yetunde
    Dec 8, 2025
    5.0
    This is my preferred store. They are very fast and attend to customers with courtesy.
  • SF
    Senny Fresh
    Oct 22, 2025
    1.0
    Terrible service. If you want to return your Amazon packages here then you can forget about it. The Amazon sometime give you the shipping label that you need to print yourself, they don’t let you print here and charge you three dollars to print one page shipping label
  • FR
    Felipa Rodriguez
    Oct 16, 2025
    1.0
    The people who work there specifically this elderly man have no idea how run a UPS store
  • ES
    elevate strategies
    Oct 10, 2025
    1.0
    This place over charges you for the weight after you leave. They mark up the weight to get more money!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4828 in Houston offer?

The UPS Store #4828 provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.