The UPS Store

Reviews

• AC

  Anjali Chandhoke

  Mar 3, 2026
  1.0
  Y have u guys even listed the number in website. When no one can pick up a call ,I visited on Sunday and dropped off my package for usps ,still the status on USPS ground advantage says that label has been created ,I wanted to know if this pCkage was dispatched to usps yesterday on Monday March 2 or not. I will anyways visit you guys today as you guys are unresponsive. Also emailed for this query
• MK

  Mihinas Khan

  Feb 4, 2026
  5.0
  Young guy named Joey who works on Saturday is a charm. Helped me complete my return quick and easy, when there was a massive queue. Will be returning soon.
• LG

  Lauren Gonzalez

  Feb 1, 2026
  5.0
  Sam is INCREDIBLE! I arrived nearly 30 minutes before closing on a Sunday, and there was a long line to the door of customers. Sam was working alone, and I watched Sam handle customer after customer, with efficiency and professionalism. Several customers came in after me, and he handled all of us wonderfully. I don't know the pay scale for employees here, but please give Sam a raise. At minimum, a bonus. If someone is doing the work of three employees, they should be getting the pay of three employees.
• ZB

  Z Baby

  Jan 22, 2026
  1.0
  Dropped a package off 2 days ago and it’s still in Houston. Will not use this location again.
• AP

  annie phung

  Jan 7, 2026
  1.0
  I walked into the store with at least seven different employees who all looked up at me and looked right back down to their phones. I was the only customer there. Two gentlemen stood there staring at me and refused to help. One man finally came up to me and asked what I needed after I stared them down and cleared my throat multiple times. Had I got proper service, my time there would’ve been less than ten seconds, no exaggeration. Condescending, unprofessional, incompetent.

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