Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5348 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across The Street From Target On Fm 1960 W..
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
289 reviews
5 stars
222
4 stars
7
3 stars
5
2 stars4
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting specific employees for their exceptional service.
Efficiency
Customers frequently mention the quick and efficient service they receive, often noting minimal wait times and prompt assistance.
Cleanliness
The store is described as clean and well-organized, contributing to a positive customer experience.
Mixed Experiences
While most reviews are positive, there are a few mentions of poor service or rude behavior from specific employees, indicating some inconsistency in customer interactions.
- RRRo3 days ago5.0Today 1/9/26, I went to return an item through UPS. Elena & Reagen are awesome! I was having difficulty with my Amazon return item and they both were patient with me. Elena offered to help me understand while Reagen was through with explaining to me the process when returning items through UPS for Amazon. Thank you two so much for your tireless effort! Great location and great customer service.
- RSRegina Stewart5 days ago5.0Brylen was great. He greeted everyone has they came through the door. He was very efficient. He also double checked my package and found a issue i didn't notice. Another team member was in there, she also greeted customers and was smiling. I appreciate you UPS.
- PGPatsy Gillham6 days ago5.0Mr. Dragon did an exceptial job handling my many many amazon returns while handling walking quickly and efficiently! Nice young man! Honest respectful speedy! Give this guy a bonus ... raise would be better!
- CMC MaldJan 5, 20261.0I was profiled at this location and denied service. The man was so smug about it too its insane. Utter lack of customer service. I would not trust these people with my packages. Luckily there are two other locations within a mile. Save yourself the trouble and use one of them instead
- KWKyarra WynneDec 28, 20255.0Hello My name is Tira. The customer service rep who helped me today name was Luis. He was quick and very helpful! This shall be one of my go to store moving forward!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5348 in Houston offer?
The UPS Store #5348 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, passport/ID services, and small business services.
What are the operating hours for The UPS Store #5348?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM, with some holiday closures.
Is The UPS Store #5348 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, but hours may vary on holidays.
Where is The UPS Store #5348 located?
The store is located at 12620 FM 1960 W, Ste A-4, Houston, TX 77065, across the street from Target on FM 1960 W.
What payment options are accepted at The UPS Store #5348?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I find legal services near The UPS Store #5348?
Yes, the Law Office of Lindsay R. Lopez, specializing in criminal defense, is located nearby, which could be convenient if you need legal assistance along with your shipping needs.
Are there dining options close to The UPS Store #5348?
Tex-Mex Grill and Bar is nearby, providing an option for a meal before or after your visit to The UPS Store.
Is there a pharmacy close to The UPS Store #5348 where I can pick up prescriptions?
Yes, Walgreens Pharmacy is conveniently located nearby for your pharmaceutical and convenience store needs.
What printing and mailing supplies can I purchase at The UPS Store #5348?
You can purchase office products, mailing supplies, moving boxes, and stamps & postage at the store.
Does The UPS Store #5348 provide services in languages other than English?
Yes, services are offered in both English and Spanish.